ICTJul 26, 2026

Salesforce.com, Inc.

Company Profile Analysis

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Year Founded & Workforce

1998-12-31

25,178 Employees

Industry

ICT

Services

Salesforce.com, Inc. Overview

Company Headquarters: US

Founded: 1999

Workforce: 25,178

Company Working: Salesforce.com Inc is a leading provider of enterprise cloud computing solutions, with a focus on customer relationship management (CRM). The company first introduced its CRM solutions in the year 2000. It provides cloud-based applications for sales, service, and marketing which do not require IT expertise for their installation or management. The company specializes in enterprise cloud computing, and integration of customer relationship management and social networking to capitalize on commercial applications. The product offerings include sales cloud, service cloud, marketing cloud, and commerce cloud. The company proves services which are intuitive and easy-to-use and can be deployed rapidly, customized easily and integrated with other platforms and enterprise apps. Customer Success Platform is a comprehensive portfolio of service offerings providing sales force automation, customer service and support, marketing automation, digital commerce, community management, analytics, application development, IoT integration, collaborative productivity tools, and professional cloud services.

Strategy

Salesforce primarily focuses on strategic partnerships to increase its geographical presence. It invests heavily in research and development to enhance its existing products and solutions and develop new solutions according to the industry requirements. Moreover, to strengthen its customer base, the company aims to offers customized solutions as per the requirement of different industries. It also focuses on acquisition to enhance its product portfolio and expand its presence across different businesses including analytics, IoT, commerce, and integration. The company also concentrates on it enhancing its cloud-based services and solutions to improve the overall security for the users.

Company Snapshot

$5.37M

Revenue

25,178

Employees

1998-12-31

Founded

Headquarters

SWOT Analysis

Strengths

Strong distribution network
Strong Brand Imgae
Strong dealer community
Strong brand image
Reliable suppliers
Unique technology offerings
Strong technological products & services
Reliable and high-performance products

Weaknesses

Limited success outside core businesses
Growing demand for cloud computing technology
Limited success outside core business
Limited investment in new technologies
Unfavorable impact of currency translation
Less investment in new technologies

Opportunities

Focus on security solutions
Growing demand for cloud computing technology
Security solutions
Online channels expanding the customer base
Global urbanization
Innovations in computer technology
Increasing adoption of cloud security solution
New customer from online channel

Threats

Fluctuations in currency exchange rates
Stringent government regulations
Intense competition
Economic instability
Piracy of sensitive customer data

Key Developments

Date	Approach	Development
September 2018	Product Development	Salesforce launched new low-code tools for its Lightning platform to help developers to collaborate and develop apps faster. The new tools enable its users to turn a spreadsheet into an enterprise app with just clicks and no codes. The Lighting Flow Builder allows the user to automate and manage complex, multistep business processes on the Salesforce platform
October 2017	Product Development	Salesforce launched AppExchange, an enterprise cloud marketplace. The features include personalized recommendations, intelligent search, and embedded Trailhead learning, which customizes the AppExchange experience for its customers. This facilitates tapping in the Salesforce ecosystem and installing trusted solutions from its expanded portfolio of Lightning apps, components, data, industry-specific solutions, and others.
November 2017	Partnership	Salesforce entered into a strategic partnership deal with Google. Under this partnership deal, Google Cloud will become Salesforce’s preferred public cloud provider alongside new product integrations.

Product Offering

SALESFORCE.COM, INC.
- High Productivity Application Platform as a Service

Financial Performance

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About the Author

Wantstats Research Team

Wantstats' research desk profiles Salesforce.com, Inc. as part of our ongoing coverage of the ICT sector, drawing on public company data, filings, and market intelligence.

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Rob Kooiker

Group Product Manager HVAC & Fire Protection GMA, Rockwool

I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!

Jason Lee

R&D Director, Seojin

Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.

Akif Moroglu

Strategy & Business Development Director, Dogan Holding

We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.

Noah Malgeri

Co-Founder, Mojave Rail Fabrication Limited

This is really good guys. Excellent work on a tight deadline. I will continue to use you going forward and recommend you to others. Nice job.

Michael Robert

Manager, JavolVision

Thanks, I am so happy that we worked together. Maybe we still can work together in the future.

Joseph Aguayo

Sales Operations & Pricing Manager, Intel

Thanks. It's been a pleasure working with you, please use me as reference with any other Intel employees.

Bong Lau

Sales Leader, Bamberg

We bought your "2025 report" in 2020. Everything is fine and very good.

Peter Groot Koerkamp

Account and Business Manager, EFS-Holland BV

Thanks for sending the report it gives us a good global view of the Betaïne market.

Younghwan Choi

Senior Retail Manager, LG Chem

We found the report very insightful! we found your research firm very helpful. I'm sending this email to secure our future business.

Mark Irwin

Management Consultant, Level 21

I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.

Rob Kooiker

Group Product Manager HVAC & Fire Protection GMA, Rockwool

I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!

Jason Lee

R&D Director, Seojin

Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.

Akif Moroglu

Strategy & Business Development Director, Dogan Holding

We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.

Salesforce.com, Inc.

Company Headquarters: US Founded: 1999 Workforce: 25,178 Company Working: Salesforce.com Inc is a leading provider of enterprise cloud computing solutions, with a focus on customer relationship management (CRM). The company first introduced its CRM solutions in the year 2000. It provides cloud-based applications for sales, service, and marketing which do not require IT expertise for their installation or management. The company specializes in enterprise cloud computing, and integration of customer relationship management and social networking to capitalize on commercial applications. The product offerings include sales cloud, service cloud, marketing cloud, and commerce cloud. The company proves services which are intuitive and easy-to-use and can be deployed rapidly, customized easily and integrated with other platforms and enterprise apps. Customer Success Platform is a comprehensive portfolio of service offerings providing sales force automation, customer service and support, marketing automation, digital commerce, community management, analytics, application development, IoT integration, collaborative productivity tools, and professional cloud services.

Starting from

$4,950