ICTJul 16, 2026

TTEC HOLDINGS INC.

Company Profile Analysis

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Year Founded & Workforce

1981-12-31

52,400 Employees

Industry

ICT

Services

TTEC HOLDINGS INC. Overview

Company Headquarters: US

Founded: 1982

Workforce: 52,400

Company Working: TTEC Holdings Inc. is a global provider of customer experience technology and related services. The company helps large, global enterprises to increase their revenue and reduce costs by offering personalized customer experience across different interaction channels. The company has two reportable business segments namely, TTEC Digital and TTEC Engage. TTEC Digital designs and builds human-centric and tech-enabled customer experience solutions while TTEC Engage works as a global delivery center of excellence that offers customer acquisition, revenue growth, digital fraud prevention & acquisition, and content moderation services. The company offers its services in 23 countries 85 customer engagement centers across six continents. The company operates under four business segments comprising TTEC Digital—customer strategy service (CSS) and customer technology service (CTS), TTEC Engage— customer growth service (CGS) and customer management service (CMS). The company generates approximately 84% of its revenue from TTEC Engage center of excellence. The company offers its services across various industry domains including automotive, healthcare, financial services, government, media & entertainment, retail, transportation, and technology. The company has developed a contact center software platform namely, Humanify which is a cloud-based customer experience platform across different industry verticals. The company’s customer engagement center is spread across different countries. As of December 31, 2018, the company had a total of 85 delivery centers, with 38 of them in the US and 19 in the Philippines.

Company Snapshot

$1.28M

Revenue

52,400

Employees

1981-12-31

Founded

Headquarters

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About the Author

Wantstats Research Team

Wantstats' research desk profiles TTEC HOLDINGS INC. as part of our ongoing coverage of the ICT sector, drawing on public company data, filings, and market intelligence.

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I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.

Rob Kooiker

Group Product Manager HVAC & Fire Protection GMA, Rockwool

I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!

Jason Lee

R&D Director, Seojin

Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.

Akif Moroglu

Strategy & Business Development Director, Dogan Holding

We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.

Noah Malgeri

Co-Founder, Mojave Rail Fabrication Limited

This is really good guys. Excellent work on a tight deadline. I will continue to use you going forward and recommend you to others. Nice job.

Michael Robert

Manager, JavolVision

Thanks, I am so happy that we worked together. Maybe we still can work together in the future.

Joseph Aguayo

Sales Operations & Pricing Manager, Intel

Thanks. It's been a pleasure working with you, please use me as reference with any other Intel employees.

Bong Lau

Sales Leader, Bamberg

We bought your "2025 report" in 2020. Everything is fine and very good.

Peter Groot Koerkamp

Account and Business Manager, EFS-Holland BV

Thanks for sending the report it gives us a good global view of the Betaïne market.

Younghwan Choi

Senior Retail Manager, LG Chem

We found the report very insightful! we found your research firm very helpful. I'm sending this email to secure our future business.

Mark Irwin

Management Consultant, Level 21

I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.

Rob Kooiker

Group Product Manager HVAC & Fire Protection GMA, Rockwool

I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!

Jason Lee

R&D Director, Seojin

Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.

Akif Moroglu

Strategy & Business Development Director, Dogan Holding

We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.

TTEC HOLDINGS INC.

Company Headquarters: US Founded: 1982 Workforce: 52,400 Company Working: TTEC Holdings Inc. is a global provider of customer experience technology and related services. The company helps large, global enterprises to increase their revenue and reduce costs by offering personalized customer experience across different interaction channels. The company has two reportable business segments namely, TTEC Digital and TTEC Engage. TTEC Digital designs and builds human-centric and tech-enabled customer experience solutions while TTEC Engage works as a global delivery center of excellence that offers customer acquisition, revenue growth, digital fraud prevention & acquisition, and content moderation services. The company offers its services in 23 countries 85 customer engagement centers across six continents. The company operates under four business segments comprising TTEC Digital—customer strategy service (CSS) and customer technology service (CTS), TTEC Engage— customer growth service (CGS) and customer management service (CMS). The company generates approximately 84% of its revenue from TTEC Engage center of excellence. The company offers its services across various industry domains including automotive, healthcare, financial services, government, media & entertainment, retail, transportation, and technology. The company has developed a contact center software platform namely, Humanify which is a cloud-based customer experience platform across different industry verticals. The company’s customer engagement center is spread across different countries. As of December 31, 2018, the company had a total of 85 delivery centers, with 38 of them in the US and 19 in the Philippines.

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