ADP, LLC Overview
Company Headquarters: US
Founded: 1949
Workforce: ~ 57,000
Company Working: ADP, LLC is the global provider of cloud-based human capital management solution, business process outsourcing services, analytics and compliance services. The company operates under two reportable segments—employer services and professional employer organization (PEO) services. The employee services segment includes a wide range of services catering to the SMEs and large enterprises. These services incudes payroll, talent management, HR management, time & attendance management, insurance services, compliance services, retirement services and benefit administration. Professional employer organization services (PEO) segment provides employment administration outsourcing solution through ADP TotalSource. This segment serves more than 12,000 clients globally. ADP’s TotalSource offers small and mid-sized business a comprehensive HR outsourcing solution through a co- employment model. The company’s employer’s services’ HCM solution is offered in more than110 countries .US, Canada and countries in Europe are some of the key market for the company. Some of the major component of HCM offered by the company across these geographies are payroll, HR outsourcing and time and attendance management. The company operates in a highly competitive environment. The competition is largely based on product and service quality, ease of use among others.
Strategy
ADP, LLC strategy is to focus on continuous research & development as well as to enter into strategic partnerships. The company has partnered with key service providers, including Google Inc. and LinkedIn, to enhance its HCM product portfolio. Also, the company has been investing in research and development in order to provide a highly competitive product portfolio in the market. These strategies have helped the company to expand its customer base and retain the existing ones, thereby strengthening its position and helping it to remain relevant even in the competitive environment.
