Avaya Inc. Overview
Company Headquarters: US
Founded: 2000
Workforce: NA
Company Working: Avaya Inc. (Avaya) is a global technology company that offers communication-related software and services. The company, along with its subsidiaries, provides contact center, networking infrastructure, and unified communication solution around the globe. The company operates under two operating segments, namely product & solutions, and services. Under its product & solution segment, the company offers unified communication solution and contact center platform. Under its services segment, the company offers varied services under three business areas: global support services, enterprise cloud, and managed service and professional services. As a part of its managed services, the company offers device as a service solutions. This latest addition to its portfolio will give Avaya’s client an option to purchase the company’s smart desktop devices on a monthly subscription basis. Avaya’s device as a service offering delivers all the latest devices, including the company’s Vantage portfolio, on lease or on a subscription basis. As a part of the offering, customers can enter into contracts of one, three, or five years with lower monthly pricing. Customer can also avail upgrade services at any point of time. The company currently operates in approximately 180 countries worldwide, offering its services to more the 90% of the fortune 100 companies.
Strategy
Avaya Inc. focuses on product awareness and enhancement. The company is a new entrant in the PC as a Service market; hence it is focusing on promoting and creating awareness about its DaaS offering. Also, it is investing in research & development in order to enhance its offering, in accordance with the clients’ requirements.
