Capgemini Overview
Company Headquarters: France
Founded: 1967
Workforce: ~120,000
Company Working: Capgemini is engaged in providing consulting, technology, professional, and outsourcing services. It operates through four business segments, which are consulting, technology, outsourcing, and local professional services. The device as a service (DaaS) that includes PC as a Service falls under its local professional services segment. The local professional services segment offers professional technology services to suit local requirements for infrastructures, applications, engineering, testing, and operations. This segment includes services such as application lifecycle services, application outsourcing services, business process management, business process outsourcing, cloud services, consulting services, cybersecurity, finance & accounting, global engineering services, infrastructure services, insights & data, mobile solutions, procurement, ready2series, service integration, service management, social business, supply chain management, testing services, and workforce management. Its consulting services business helps its clients identify, build, and carry through transformation programs to enhance their growth and sharpen their competitive edge on a long-term basis. The company’s technology services business offers solutions to design, develop, and implement a wide range of technology projects that involve complex systems integration and IT application development. The outsourcing services business include support services to client's information systems and assistance to outsource the IT systems. The company has research centers across India, the US, and the UK and has a presence in over 40 countries.
Strategy
Capgemini follows an inorganic growth strategy for maintaining its position in the global business process outsourcing (BPO) market. The company is focusing on expanding and retaining its employee base in order to improve the overall productivity. For instance, in order to scale up its operation in India, the company has made a number of strategic partnership and acquisition deals. The acquisition of Kanbay International Inc, a global IT service firm specifically focused on the financial industry, in 2017, was one of the major strategies of the company. Furthermore, in the same year, Capgemini acquired IGATE, an IT service company headquartered in US. These acquisitions have helped the company to grow its workforce and strengthen its position in the market.
