Dimension Data Overview
Company Headquarters: South Africa
Founded: 1983
Workforce: ~28,000
Company Working: Dimension Data is a global system integrator and managed service provider that designs and manages varied technologies are solutions for its client base. The company is the part of NTT group which is a global provider of information communication technology solutions. The company offers consulting, technical support, and fully managed services to its client across 47 countries. The company has approximately 8,000 across multiple industry verticals, including education, finance, media & communication, pharmaceutical, retail, healthcare, and manufacturing. The company has a wide range of products that range from cybersecurity solutions to digital infrastructure solutions. It also offers comprehensive cloud, managed, and support services. Its managed services include managed network services, managed data center services, managed security services, and managed collaborative and productivity services. As a part of managed collaborative and productivity service, the company offers device as a service (including PCs).
Strategy
Dimension Data is investing significantly in the advancement of its technologies in order to upgrade its product portfolio. For instance, the company is applying machine learning capabilities to its service offerings so that it can collect and comprehend data for providing consultancy services to its customers. The company also emphasizes expanding its product portfolio to increase its customer base across various countries. For instance, in 2017, the company launched endpoint lifecycle management to help its customers to access apps, voice, and collaboration services efficiently. Dimension Data primarily emphasizes product enhancement and customer experience improvement for strengthening its position in the market.
