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IBM Corporation

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IBM Corporation - ICT showcase

Year Founded & Workforce

1911

282,100 Employees

Industry

ICT

Services

Asset Performance Management SystemIoT in WarehouseSpeech Recognition MarketGlobal Edge Computing MarketSports Technology Market
I

IBM Corporation Employee Contacts

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IBM Corporation Overview

Company Headquarters: US

Founded: 1911

Workforce: ~2,82,100

Company Working: IBM Corporation is a global provider of integrated business solutions and services. Its Cloud & Cognitive Software division provides software for vertical and domain-specific solutions in a variety of application areas, as well as customer information control system and storage, analytics, and integration software solutions to support client mission on-premises workloads in the banking, airline, and retail industries. It also provides middleware and data platform software, such as Red Hat, which allows clients to run hybrid multi-cloud environments; cloud paks, WebSphere distributed, and analytics platform software, such as DB2 distributed, information integration, and enterprise content management; and IoT, blockchain, and AI/Watson platforms. Business consulting services, packaged software system integration, application management, maintenance, and support services, and finance, procurement, talent and engagement, and industry-specific business process outsourcing services are all available through the company's global business services segment. IT infrastructure and platform services are provided by the company's global technology services business, as well as project, managed, outsourcing, and cloud-delivered services for enterprise IT infrastructure environments and IT infrastructure support services.

The cognitive solutions segment offers a cognitive computing platform called Watson, which interacts in natural language, processes big data, and learns from interactions with people and computers. This segment also provides data and analytics solutions, data management platforms, cloud data services, enterprise social software, and transaction processing software that run mission-critical systems in the banking, airline, and retail industries. IBM provides speech recognition products using computer hardware and software-based techniques to identify and process the human voice and convert the spoken words into computer text. Furthermore, the company is also investing heavily in designing and developing automatic speech recognition technology-based products, which are capable of authenticating users via their voice and performing an action based on the instructions defined by the human.

Strategy

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Company Snapshot

$92,790M

Revenue

282,100

Employees

$282,084M

Market Cap

1911

Founded

US

Headquarters

SWOT Analysis

Strengths

  • Strong market position
  • Extensive R&D
  • Robust business model
  • Robust market position
  • Focus on innovation
  • Strong business model
  • Robust market position ▪ Focus on innovation ▪ Strong business mode
  • Valuable intellectual property
  • Diversified business
  • Profitability
  • Innovation of new products
  • High profitability
  • Innovative products
  • Organic investments and acquisitions
  • Strong brand value
  • High investments in R&D
  • Robust market position ▪ Focus on innovation ▪ Strong business model
  • Diversified product portfolio
  • Strong global presence
  • Reputed brand value
  • Strong product portfolio
  • Continuous innovation
  • Wide range of end user markets
  • Advanced technology-based product offerings
  • Valuable intellectual property ▪ Diversified business ▪ High profitability ▪ Innovative Products
  • Diversified businesses with strength in cloud computing
  • Strong customer base
  • Brand Reputation
  • Diversified Business
  • Strong competency in acquisition
  • Strong Brand Image
  • Valuable Intellectual Property
  • Strong Research And Development
  • Wide geographic presence
  • Steady financial performance
  • Diversified Businesses
  • High Profitability
  • Strong research and development capabilities to innovate products
  • Strong profitability
  • Skilled employees
  • Strong brand presence among its competitors
  • Diverse business mode
  • Proven industry track record in speech recognition technology with the lowest error rate at 5.5%
  • Growing leadership in patents laying the foundation for smarter business
  • Highly expertise team in research & development department
  • Strong focus on technological innovations
  • Strong brand recognition

Weaknesses

  • Low degree of diversification
  • High cost of service and software solutions
  • Lack of product innovations
  • Litigation could negatively impact brand image
  • Declining financial performance
  • Increasing demand for cloud services
  • High operating costs
  • Declining performance
  • Expensive services and software solutions
  • Focuses mainly to cater to large enterprises
  • Shrinking working capital
  • Focuses mainly on large enterprises
  • Weak operational performance
  • High debts
  • Expensive service and software solutions
  • Mainly focus on large businesses
  • Declining revenue graph
  • Significant debt obligation
  • Declining revenue growth
  • Declining revenues
  • High operating cost
  • Sluggish growth in core business units
  • Litigations could negatively impact brand image
  • Litigations negatively impacting brand image
  • Patent infringement concerns

Opportunities

  • Growing demand for cloud-based solutions
  • Increasing focus on big data and analytics market
  • Focus on engagement solutions to expand its business
  • Increased focus on big data and analytics
  • Focus on engagement solutions to expand business ▪ Growing demand for cloud-based solutions ▪ Increasing focus on big data and analytics market
  • Developments in AI
  • Increasing demand for cloud-based solutions
  • Developments in analytical, AI, cloud, and quantum solutions
  • Expansion of service divisions
  • Rising use of IoT
  • Increasing adoption of IoT technology
  • Strategic acquisition
  • Demand from growing economies
  • Increasing demand for cloudbased solutions
  • Growth in IoT-based asset performance management solutions
  • Increasing demand for cloud based services
  • Global urbanization
  • Increasing demand for cognitive analytics and solutions
  • Product launches
  • Strategic partnership
  • Applications of IBM AI expertise in existing HPC Systems
  • Growing demand for analytical services
  • Increasing demand for cloud-based services
  • Development in digital technology
  • Focus on engagement solutions to expand business
  • Increasing demand for cloud services
  • Growth opportunities in the government business segment
  • Applying neural networks and deep learning to acoustic and language models
  • Growing demand for edge computing solutions
  • Opportunity in developing economies

Threats

  • Fluctuating foreign currency exchange rates
  • Foreign currency exchange rate fluctuations
  • Weak macroeconomic conditions
  • Intense competition across segments ▪ Weak macroeconomic conditions ▪ Foreign currency exchange rate fluctuations
  • Foreign currency fluctuations
  • High Competition
  • Strong competition
  • Security breaches
  • Weak macro-economic conditions
  • Intense competition
  • Intense competition across segments ▪ Weak macroeconomic conditions ▪ Fluctuations in currency exchange rate
  • Rapid changes in technology
  • Intense market competition
  • Piracy
  • Growing competition in the cloud computing sector
  • Strong competition ▪ Security breaches ▪ Weak macro-economic conditions
  • Slowdown in the cloud computing market
  • Uncertain tax reform and rules
  • High competition in the cloud computing market
  • Slow growth of world economy
  • Global economic graph
  • Challenging technology trend
  • Stringent government policies and regulations related to trade
  • Competitive market
  • Fluctuations in foreign currency exchange rate
  • Intense competition across segments
  • Exchange rate fluctuations
  • High competition
  • Stiff competition in cloud and analytics business segments
  • Intense rivalry
  • Rapid technological changes
  • Competitive environment
  • Increasing competition

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Key Developments

DateApproachDevelopment
July 2019PartnershipIBM and AT&T have signed a multi-year strategic alliance to support each other in cloud and software-defined networking in a multi-year partnership. As part of the deal, AT&T Business Solutions will migrate its internal software applications to the IBM cloud. IBM, for its part, will make AT&T Business its primary provider of software-defined networking (SDN). AT&T Business was previously IBM's strategic global networking provider.
August 2017PartnershipIBM Corporation partnered with Cisco Systems to provide software-defined network solutions. Software-defined networking provides core capabilities that make networks more secure and stable to allow SDN to fulfill the needs of a hybrid cloud environment.
September 2019AgreementIBM signed an agreement with Avaya Holdings Corp.—a software solution company—to offer hybrid cloud solutions. These solutions enhance Avaya’s ReadyNow private cloud unified communications and contact center globally, resulting in the expansion of Avaya Holdings Corp.’s business.
September 2019PartnershipIBM Corporation partnered with Primerica, Inc., a leading insurance and financial services company, to offer hybrid cloud solutions for accelerating their innovation and modernize their internal and customer-facing applications.
July 2019AcquisitionIBM Corporation completed the acquisition of Red Hat—a software development company. The acquisition is expected to strengthen the capabilities of IBM Corporation and allow the company to offer new and agile hybrid cloud solutions to its users.
January 2018PartnershipIBM Corporation partnered with Salesforce.com, Inc., a cloud-based software company for the development of new solutions for the enterprise customers with the help of IBM Cloud and Watson services, and Salesforce Quip & Salesforce Service Cloud Einstein. This partnership will strengthen the business capabilities of the enterprises
––IBM launched an 8-bit analog chip that uses projected phase change memory. This product can be used to achieve high-performance deep learning in low-power environments such as edge applications and IoT.
––IBM introduced a new technology platform—AI OpenScale that addresses the challenges of AI adoption. The AI OpenScale makes it possible to create complex, deep neural networks from the start. This bridges the AI skill gaps and accelerates AI scaling.
––IBM launched its next-generation power system servers using POWER9 processor which is built specifically for intensive AI functionalities. POWER9 systems are used for improving training times of deep learning frameworks allowing enterprises to build AI applications faster.
July 2018PartnershipIBM Corporation signed an agreement with Spanish electricity grid operator Red Eléctrica de España, sole transmission agent and operator of the national electricity system in Spain, to offer IBM Watson IoT technologies for intelligent asset management project.
June 2018AcquisitionIBM Corporation acquired Oniqua Holdings Pty Ltd, a global modernizer in maintenance repair and operations (MRO) inventory optimization solutions and services. This acquisition leads to strengthening IBM's Asset Optimization Practice,
September 2019CollaborationIBM collaborated with the city of Los Angeles and the LA cyber lab in order to help the local businesses fight against cybercrime. With this, IBM provided technologies and data that enabled local businesses to have an edge against cyberattacks.
July 2019AcquisitionIBM acquired Red Hat, a multinational software company. This acquisition helped IBM to extend its cloud-based products and services. Red Hat has added to the growth of IBM in terms of the cloud-related business.
June 2018AcquisitionIBM acquired Oniqua Inc., which is among the global leaders in maintenance repair and operations (MRO), inventory management solutions, and other services. This acquisition has strengthened the hardware warranty and maintenance services of IBM.
May 2015AcquisitionIBM acquired Phytel, Inc., a leading provider of integrated population health management software, based in Texas, US. With this acquisition, IBM expanded its product portfolio.
January 2018PartnershipIBM announced its strategic partnership with Salesforce, the global leader in CRM. The partnership is expected to integrate the services of IBM Cloud and Watson with Salesforce Quip and Salesforce Service Cloud Einstein to enable companies to connect with their customers and collaborate more effectively with deeper insights.
March 2019Product LaunchIBM launched a new suite of IIOT (industrial internet of things) solutions for predictive maintenance that uses advanced analytics and artificial intelligence. The solution will minimize the risk of failure associated with physical assets including manufacturing robots, vehicles, turbines, electrical transformers, elevators, and mining equipment.
Feb 2019Product LaunchIBM launched asset performance management tools to enter the industrial IoT market. The applications, which fall under the IBM Maximo Asset Performance Management (APM) product line, are aimed at making IBM more competitive with vendors such as GE’s industrial IoT solutions as well as upstarts such as Uptake and C3.
Sep 2017AgreementIBM Corporation signed an agreement with the US Army to offer cloud services, including predictive maintenance to augment the maintenance and repair of military vehicles.
June 2019Product LaunchIBM launched the IBM POWER9-based IBM Power Systems Virtual Servers for IBM Cloud. Clients can access IBM Power Systems virtual servers in North America via the IBM Cloud catalog to provide powerful scaleup compute for AIX and IBM in workloads for hybrid cloud.
September 2021Product EnhancementNew features have been added to IBM Watson to make it a better virtual agent for call centers and other organizations. Watson has also worked with enterprise communications platform IntelePeer to make Watson available to contact centers as a white-label voice assistant without the need for coding. Watson has made IntelePeer's platform available as an add-on, allowing clients to create a voice AI with a new phone number in less than half an hour and without coding. It's also simple to integrate AI into existing call center phone systems. When compared to hand-coding a new AI, IntelePeer's presence in most major contact center platforms speeds up the creation and deployment process significantly.
September 2022CollaborationIBM and Bharti Airtel, India's leading communications solutions provider with over 358 million subscribers, announced their intention to collaborate on the deployment of Airtel's edge computing platform in India, which will feature 120 network data centers spread across 20 cities. Once deployed, the platform is intended to enable large organizations in a variety of industries, including manufacturing and automotive, to expedite creative solutions that provide new value to their clients and operations while remaining secure at the edge.
May 2020Solution LaunchIBM and Red Hat Launch New Edge Computing Solutions for the 5G Era. In order to assist businesses and telecoms firms in hastening their transition to edge computing in the 5G era, IBM unveiled new services and solutions at its Think Digital conference. This project combines Red Hat's top open-source technology with IBM's experience and expertise in multi-cloud environments. Red Hat joined IBM last year in one of the largest tech mergers in history.
June 2018Solution LaunchIBM launched the new clients deploying cutting-edge Smart Building solutions built on the IBM Cloud. With contracts signed with Sodexo, Karantis360, R + V Versicherung, and HUF Haus, in addition to existing relationships with KONE and Chameleon Technologies, IBM is driving smart building innovation.
June 2022PartnershipUsing artificial intelligence (AI) operating on IBM Cloud and hybrid cloud technologies, IBM and the All England Lawn Tennis Club unveiled new ways for Wimbledon fans worldwide to experience The Championships online. The new features, which the All England Club and IBM jointly developed for Wimbledon.com and the Wimbledon app, add to an extensive collection of digital fan experiences, including the award-winning1 IBM Power Index with Watson, IBM Match Insights with Watson, and Personalised Recommendations and Highlights Reels, all aimed at enhancing global audiences' knowledge of and interest in players, matches, and the competition.
August 2021Product LaunchIBM Launched IBM Power Rankings with Watson at the 2021 Wimbledon Championship. IBM Power Rankings with Watson are AI-powered daily rankings of player momentum that will be used at the US Open for the first time.
July 2019DeploymentIBM started on a strategic program with Rugby Football Union (RFU) to transform the fan experience with a target to successfully launch a refreshed version of englandrugby.com on 1st July 2019.
April 2023CollaborationBy working together to develop a unified software solution integrating their respective offerings for systems engineering, service lifecycle management, and asset management, Siemens Digital Industries Software and IBM announced they are extending their long-term cooperation.
April 2023CollaborationAccording to a joint announcement made earlier this week, IBM and Siemens will collaborate to develop software that connects maintenance, repair, and overhaul (MRO) to product lifecycle management (PLM).
January 2021CollaborationIn order to aid businesses in accelerating their digital transformation and streamlining business procedures, Atos and IBM recently announced the expansion of their strategic worldwide collaboration.

Product Offering

  • IBM Corporation
    • Asset Performance Management System
    • IoT in Warehouse
    • Speech Recognition Market
    • Global Edge Computing Market
    • Sports Technology Market
    • Smart Building
    • Digital MRO Market

Financial Performance

Explore key financial metrics, segmented revenue, balance sheet health, and performance trends.

By Business Segment: Sales rose from USD 61.3 Bn in 2020 to USD 62.7 Bn in 2022.
IBM Corporation — By Business Segment
Series (USD Bn)202020212022
Sales61.359.162.7

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