Infosys BPM Limited

Infosys BPM Limited Overview

Company Headquarters: India

Founded: 1981

Workforce: 35,058

Company Working: Infosys BPM Limited, is a subsidiary of Infosys Limited, that provides business consulting, information technology, and outsourcing services globally. Infosys BPM Limited offers wide range of BPO services including customer service outsourcing, finance & accounting, human resource outsourcing, legal process outsourcing among others. The company operates globally and offers its services across varied industry verticals including BFSI, healthcare, retail among others.

Strategy

The company is focused on increasing its global visibility. For instance, in the year 2017, Infosys Limited renamed its business process outsourcing subsidiary to Infosys BPM Limited. The new name is the reflection of the shift in the nature of the services that the company has started offering. The company added the capabilities of advanced technologies such as robotics, artificial intelligence, and predictive analytics in its recent BPO offerings. The company believes that this will help in remaining competitive in the market.

Company Snapshot

$530.7M

Revenue

35,058

Employees

1981

Founded

India

Headquarters

SWOT Analysis

Strengths

Strong Presence in the North American market
Wide customer base
Highly skilled employees

Weaknesses

Heavy dependence on resources in India

Opportunities

Expansion in developing regions
Combining capabilities of AI and machine learning to deliver enhanced services

Threats

Rivalry in the global IT BPO market

Product Offering

Business Process Outsourcing Services
- BPM Services

Financial Performance

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