Lufthansa

Lufthansa Overview

Company Headquarters: Germany

Founded: 1953

Workforce: ~109,509

Company Working: Lufthansa Technik is a part of Lufthansa group is among the leading providers of maintenance, repair, and overhaul services (MRO) for civilian commercial aircraft. The Lufthansa Technik group comprises 30 plants offering technical aviation services worldwide. The company also holds direct and indirect stakes in 64 companies. Lufthansa Technik AG serves more than 800 customers worldwide, including OEMs, aircraft leasing companies, operators of VIP jets, governments, and armed forces, as well as airlines. Around one-third of its business comes from entities in the Lufthansa Group and two-thirds from clients outside the Lufthansa Group. The volume of demand for aircraft maintenance, repair, and overhaul (MRO) services continued to rise in the year 2022 as a result of the recovery of passenger traffic.

The Passenger Airlines segment includes, on the one hand, the network airlines Lufthansa German Airlines, SWISS, Austrian Airlines, and Brussels Airlines. As part of the multihub strategy, they offer their passengers a broad range of flights from their global hubs in Frankfurt, Munich, and Zurich as well as their national hubs in Vienna and Brussels. Lufthansa German Airlines also includes the regional airlines Lufthansa CityLine, Air Dolomiti, and Eurowings Discover, the Lufthansa Group’s holiday airline. Besides the network airlines, Eurowings also belongs to the Passenger Airlines segment. This airline provides a comprehensive range of point-to-point connections for European short-haul destinations, in particular from German-speaking countries.

Besides its Passenger Airlines business segment, the Lufthansa Group also comprises aviation services. This includes the Logistics, MRO, and Catering segments in particular. The Lufthansa Group also includes the Additional Businesses and Group Functions. These comprise Lufthansa AirPlus, Lufthansa Aviation Training, and Lufthansa Systems especially.

Strategy

The Lufthansa Group's focuses on innovation and customer-centric digitalization efforts across its various segments. Emphasizing enhanced customer experience, Lufthansa Technik's AVIATAR platform aids global customers in real-time fleet management, while its Hydrogen Aviation Lab signifies forward-looking research in alternative energy sources. Additionally, the Lufthansa Group collaborates closely with the Lufthansa Innovation Hub and CleanTech Hub, fostering groundbreaking digital business models, partnerships, and investments. Their focus on alternative fuels and emissions, aircraft hardware, digital solutions, waste and circular economy, and mobility of tomorrow underscores their commitment to sustainable innovations.

Company Snapshot

$16.2M

Revenue

109,509

Employees

1953

Founded

Germany

Headquarters

SWOT Analysis

Strengths

Global Connectivity
Digitalization Initiatives

Weaknesses

Low Performance Across Asia Under Some Segments

Opportunities

Capitalizing on Sustainable Innovations
Partnership Collaborations

Threats

Geopolitical Uncertainty
Regulatory Changes

Key Developments

Date	Approach	Development
January 2023	Collaboration	Lufthansa Technik has formed the Digital Tech Ops Ecosystem by integrating Swiss Aviation Software Ltd. (Swiss-AS), the developer of the world-leading M&E/MRO software AMOS, into its group. This strategic move brings together AMOS, AVIATAR, and flydocs together. By collaborating and connecting these modular solutions, the ecosystem offers unprecedented digital coverage of the tech-ops value stream. It aims to enhance process efficiency, reduce MRO costs, increase operational stability, optimize asset values, and provide customers with comprehensive data coverage, all while ensuring data security and neutrality.
January 2023	Acquisition	Lufthansa Technik has acquired Lufthansa Industry Solutions (LHIND), marking a significant move in the digital transformation of the Maintenance, Repair, and Overhaul (MRO) sector. LHIND, comprising 2,300 digital experts, will closely collaborate with Lufthansa Technik to enhance core MRO processes, aiming for faster turnaround times and competitive pricing. This integration facilitates additional services related to Lufthansa Technik's Digital Tech Ops Ecosystem, offering unprecedented digital analytics in technical operations.
April 2022	Product Launch	Lufthansa Technik has unveiled new condition monitoring tools for Airbus and Boeing operators, developed in collaboration with United Airlines. The apps, integrated into Lufthansa Technik's AVIATAR digital platform, allow operators to manage technical operations for Airbus and Boeing aircraft on a single screen. The tools provide an overview of an aircraft's condition, flag potential technical faults, and offer proactive maintenance recommendations. The system combines health data with flight schedule information, work orders, and positional data, offering customizable alerts and notifications. United Airlines is the first airline in the Americas to use the combined Boeing and Airbus troubleshooting system on the AVIATAR platform.

Product Offering

Lufthansa
- Digital MRO Market

Financial Performance

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