SCICOM (MSC) BERHAD

SCICOM (MSC) BERHAD Overview

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Founded: 1997

Workforce: ~2,368

Company Working: Scicom (MSC) Bhd (Scicom) is a Malaysian technology and business process outsourcing (BPO) company. The company also offers end-to-end services, deploys integrated and advanced solutions to the clients to digitally transform their businesses. It offers outsourced solutions to multi-national and international corporate clients, domestic conglomerates, larger SMBs, and governments. It has been a public listed company (PLC) since 2005 on the main board of Bursa Malaysia. The company operates from four centers in Kuala Lumpur and Colombo; it has also opened new e-solutions centers. The e-solution centers are served by IT Infrastructure in the Scicom Private Cloud and linked via OCEAN, the company’s network. The services include integrated BPO and contact centers, education, e-commerce, e-government, and digital marketing solutions. Scicom has developed identity management solutions for the homeland and border security markets and digital government solutions for government clients. For identity management solutions, the company has developed the following solutions – e-visa processing, border control systems, advance passenger screening platforms, biometric platforms, citizen identification solutions, digital identity solutions (electronic know your customer), international student management systems, and migrant worker management systems.The majority of the solutions focus on digital government services and solutions for federal, local and state government clients. The company offers e-government solutions which are customized according to the client’s specific needs.

Strategy

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Company Snapshot

$44.88M

Revenue

2,368

Employees

1997

Founded

Malaysia

Headquarters

SWOT Analysis

Strengths

Strong position in the Asian market
Customer retention
Strong Customer retention
Increasing revenue

Weaknesses

Weak operational revenues
High dependency on local regional market

Opportunities

Collaboration with governments
Demand for e-visa solutions from developing and under-developed economies
Collaborations with governments

Threats

Fluctuating economic condition
Fluctuating Economic Condition

Product Offering

SCICOM (MSC) BERHAD
- eVisa processing
- Visa Processing Services
- Technology Infrastructure Design and Management
- Scicom developed an innovative visa processing solution which enables government clients to deliver digital visa processing services, improve application turn-around time and increase the number of visa applications.
- Global Visa and Passport Market

Financial Performance

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