United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Overview

Company Headquarters: Atlanta, Georgia, US

Founded: 1907

Workforce: ~495,000

Company Working:

United Parcel Service of America, Inc. (UPS) is a provider of logistics services. UPS is present in the drone package-delivery systems market through its subsidiary, UPS Flight Forward, Inc. UPS Flight Forward, Inc. is a provider of drone delivery services. UPS is also a provider of supply chain services and less-than-truckload transportation services. The company operates through three business segments, namely, US domestic package, international package, and supply chain & freight. UPS, under its US domestic package segment, provides time-definite delivery services for documents, small packages, and express letters through ground and air services. The company’s international package business segment includes small package operations in Asia-Pacific, Europe, Canada, Latin America, India, and the Middle East & Africa. UPS’s supply chain & freight business segment provides logistics, forwarding, truckload brokerage, UPS Capital, UPS Freight, and other services. UPS has more than 2,500 operating facilities globally and over 40,000 UPS access point locations. The company serves approximately 11.5 million customers globally.

Strategy

UPS is focused on expanding its business in Asia-Pacific and, the Middle East & Africa to increase its overall market share. It is also engaged in developing new services, especially services with high levels of technological innovation, to attract a large customer base. Furthermore, it plans to strengthen its product portfolio by investing in R&D.

Company Snapshot

$74,094M

Revenue

495,000

Employees

1907

Founded

Atlanta, Georgia, US

Headquarters

SWOT Analysis

Strengths

Strong presence in the US
Strong supply chain network
Large customer base
Efficient multimodal network
Company uses cutting-edge technology

Weaknesses

Limited presence in developing nations
High dependency on the US market
Overall average daily volume decreased slightly due to weak demand as compared with 2018

Opportunities

Significant growth opportunities through partnerships, mergers, and acquisitions
The company has an opportunity for diversified revenue growth and long-term financial returns with strategic partnerships with the local and global players in Europe

Threats

Threat from competitors such as FedEx in the US
Increased security requirements impose substantial costs on the company

Key Developments

Date	Approach	Development
June 2020	Investment	The UPS Foundation committed USD 3 million to Gavi, the Vaccine Alliance, to expand its last-mile delivery network and deliver essential vaccines to children in underdeveloped countries.
April 2020	Collaboration	UPS Flight Forward, Inc., a subsidiary of UPS, collaborated with the CVS Health Corporation, a subsidiary of CVS Pharmacy, Inc. to deliver prescription medicines from a CVS pharmacy to villages in Florida, US.
April 2020	Collaboration	UPS Flight Forward, Inc., a subsidiary of UPS, collaborated with the Center for Innovative Technology (CIT), based in the US, DroneUp, and Workhorse Group to conduct tests for the usage of drones for delivering medical supplies amidst the COVID-19 pandemic.
March 2020	Collaboration	UPS Flight Forward, Inc., a subsidiary of UPS, collaborated with Wingcopter, a drone manufacturer based in Germany, to build advanced package delivery drones for various applications.
January 2020	Agreement	UPS Flight Forward, Inc., a subsidiary of UPS, signed an agreement with Henry Schein, Inc., a distributor of healthcare products based in the US, to test drone delivery services for transporting essential healthcare products.
January 2020	Expansion	UPS launched its UPS Flight Forward drone delivery program to the University of California, San Diego Health.
November 2019	Collaboration	UPS Flight Forward, Inc., a subsidiary of UPS, collaborated with CVS Health Corporation, a subsidiary of CVS Pharmacy, Inc., to successfully complete the drone delivery of medical prescriptions from a CVS pharmacy directly to a consumer’s home.
October 2019	Agreement	UPS Flight Forward, Inc., a subsidiary of UPS, signed an agreement with CVS Health Corporation, a subsidiary of CVS Pharmacy, Inc., to develop drone delivery services for various applications.
October 2019	Expansion	UPS launched its UPS Flight Forward drone delivery program to the University of Utah Health campus in Salt Lake City.
July 2019	Investment	UPS announced the formation of its new subsidiary named UPS Flight Forward, Inc. A company focused on offering drone delivery services. UPS also applied for an FAA Part 135 certification to operate commercial drone flights in the UPS network. The formation of the new subsidiary enabled the company to strengthen its position in the global drone package-delivery systems market.
November 2021	Expansion	UPS opened a new cold chain packaging center in Kentucky (US) to serve its global healthcare logistics customers. This expansion will help manage the growing number of temperature-sensitive biologic drugs and currently developing cell and gene treatments.
November 2020	Collaboration	UPS collaborated with Stirling Ultracold (US) to introduce portable ultra-low temperature (ULT) freezers for vaccines to combat COVID-19 illness.

Product Offering

United Parcel Service of America, Inc.
- Drone Delivery
- Temperature-Controlled Packaging

Financial Performance

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