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United Parcel Service of America, Inc.

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United Parcel Service of America, Inc. - Aerospace showcase

Year Founded & Workforce

1907

495,000 Employees

Industry

Aerospace

Services

Drone DeliveryTemperature-Controlled Packaging
U

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United Parcel Service of America, Inc. Overview

Company Headquarters: Atlanta, Georgia, US

Founded: 1907

Workforce: ~495,000

Company Working:

United Parcel Service of America, Inc. (UPS) is a provider of logistics services. UPS is present in the drone package-delivery systems market through its subsidiary, UPS Flight Forward, Inc. UPS Flight Forward, Inc. is a provider of drone delivery services. UPS is also a provider of supply chain services and less-than-truckload transportation services. The company operates through three business segments, namely, US domestic package, international package, and supply chain & freight. UPS, under its US domestic package segment, provides time-definite delivery services for documents, small packages, and express letters through ground and air services. The company’s international package business segment includes small package operations in Asia-Pacific, Europe, Canada, Latin America, India, and the Middle East & Africa. UPS’s supply chain & freight business segment provides logistics, forwarding, truckload brokerage, UPS Capital, UPS Freight, and other services. UPS has more than 2,500 operating facilities globally and over 40,000 UPS access point locations. The company serves approximately 11.5 million customers globally.

Strategy

UPS is focused on expanding its business in Asia-Pacific and, the Middle East & Africa to increase its overall market share. It is also engaged in developing new services, especially services with high levels of technological innovation, to attract a large customer base. Furthermore, it plans to strengthen its product portfolio by investing in R&D.

Company Snapshot

$74,094M

Revenue

495,000

Employees

1907

Founded

Atlanta, Georgia, US

Headquarters

SWOT Analysis

Strengths

  • Strong presence in the US
  • Strong supply chain network
  • Large customer base
  • Efficient multimodal network
  • Company uses cutting-edge technology

Weaknesses

  • Limited presence in developing nations
  • High dependency on the US market
  • Overall average daily volume decreased slightly due to weak demand as compared with 2018

Opportunities

  • Significant growth opportunities through partnerships, mergers, and acquisitions
  • The company has an opportunity for diversified revenue growth and long-term financial returns with strategic partnerships with the local and global players in Europe

Threats

  • Threat from competitors such as FedEx in the US
  • Increased security requirements impose substantial costs on the company

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Key Developments

DateApproachDevelopment
June 2020InvestmentThe UPS Foundation committed USD 3 million to Gavi, the Vaccine Alliance, to expand its last-mile delivery network and deliver essential vaccines to children in underdeveloped countries.
April 2020CollaborationUPS Flight Forward, Inc., a subsidiary of UPS, collaborated with the CVS Health Corporation, a subsidiary of CVS Pharmacy, Inc. to deliver prescription medicines from a CVS pharmacy to villages in Florida, US.
April 2020CollaborationUPS Flight Forward, Inc., a subsidiary of UPS, collaborated with the Center for Innovative Technology (CIT), based in the US, DroneUp, and Workhorse Group to conduct tests for the usage of drones for delivering medical supplies amidst the COVID-19 pandemic.
March 2020CollaborationUPS Flight Forward, Inc., a subsidiary of UPS, collaborated with Wingcopter, a drone manufacturer based in Germany, to build advanced package delivery drones for various applications.
January 2020AgreementUPS Flight Forward, Inc., a subsidiary of UPS, signed an agreement with Henry Schein, Inc., a distributor of healthcare products based in the US, to test drone delivery services for transporting essential healthcare products.
January 2020ExpansionUPS launched its UPS Flight Forward drone delivery program to the University of California, San Diego Health.
November 2019CollaborationUPS Flight Forward, Inc., a subsidiary of UPS, collaborated with CVS Health Corporation, a subsidiary of CVS Pharmacy, Inc., to successfully complete the drone delivery of medical prescriptions from a CVS pharmacy directly to a consumer’s home.
October 2019AgreementUPS Flight Forward, Inc., a subsidiary of UPS, signed an agreement with CVS Health Corporation, a subsidiary of CVS Pharmacy, Inc., to develop drone delivery services for various applications.
October 2019ExpansionUPS launched its UPS Flight Forward drone delivery program to the University of Utah Health campus in Salt Lake City.
July 2019InvestmentUPS announced the formation of its new subsidiary named UPS Flight Forward, Inc. A company focused on offering drone delivery services. UPS also applied for an FAA Part 135 certification to operate commercial drone flights in the UPS network. The formation of the new subsidiary enabled the company to strengthen its position in the global drone package-delivery systems market.
November 2021ExpansionUPS opened a new cold chain packaging center in Kentucky (US) to serve its global healthcare logistics customers. This expansion will help manage the growing number of temperature-sensitive biologic drugs and currently developing cell and gene treatments.
November 2020CollaborationUPS collaborated with Stirling Ultracold (US) to introduce portable ultra-low temperature (ULT) freezers for vaccines to combat COVID-19 illness.

Product Offering

  • United Parcel Service of America, Inc.
    • Drone Delivery
    • Temperature-Controlled Packaging

Financial Performance

Explore key financial metrics, segmented revenue, balance sheet health, and performance trends.

By Business Segment: Revenue rose from USD 74,094 Mn in 2019 to USD 97,287 Mn in 2021.
United Parcel Service of America, Inc. — By Business Segment
Series (USD Mn)201920202021
Revenue74,09484,62897,287

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