VFS Global Group Overview
Company Headquarters: UAE
Founded: 2001
Workforce: ~8,960
Company Working: VFS Global is an outsourcing and technology services specialist for governments and diplomatic missions across the globe. The company manages the administrative processes related to visas, passports, identity management, and other citizen services for its customers. The company has more than 3373 application centers and operates in around 145 countries across 5 continents. VFS Global serves 67 client governments, including the UK, US, Japan, Germany, Russia, France, India, and the UAE. The company has successfully processed over 256 million applications since its inception in 2001 and more than 115.61 million biometric enrolments since 2007. It offers a wide range of services to visa applicants to enhance the customer experience in public services.
Strategy
VFS Global has focussed on the consolidation of visa service operations globally. It is experiencing a strong growth trend in Africa, China, India, and Russia & CIS countries. These countries are the largest source markets for the company in terms of applications processed and operations networks. Thus, the company is planning to continue to build on the operations here. The company also focuses on investing in technology to make its solutions and services more competent and offer improved speed, mobility, security, and credibility for both governments and citizens. It is also investing in blockchain technology which is expected to significantly create a more secure environment for people's data and identity.
