Market Size (2018)
2018
$987.40M
Vertical: ICTBase Year: 20199 Sections
Market Size (2018)
2018
$987.40M
Projected (2025)
2025
$4.05B
CAGR (2018–2025)
22.3%
22.3%Key Players
112+
GDPR compliance creates transparency between the customer and the enterprise. With the rollout of GDPR in the year 2018, companies across different industry verticals had to restructure their entire business processing system in line with various compliances. Some of the key countries that lead all the other countries in GDPR compliance include the US, UK, Spain, Germany, and the Netherlands. More than 50% of the enterprises operating in these countries have largely or completely become compliant to GDPR. In terms of industry verticals, manufacturing, retail, utilities, and telecommunications were leading in GDPR compliance. Companies operating in these industries have been investing a significant share of their global revenue on restructuring their business process as per GDPR compliance. US-based companies are expected to spend in the range of USD 2-10 Million to meet the GDPR requirement. This share is expected to be more for Europe-based companies. The entire intention behind GDPR was to rebuild the customers’ trust among various enterprises and to create a more transparent environment for customers where they can freely share their personal data without it being breached, lost or misused.
With the growing need to become compliant with GDPR regulation, the demand for various GDPR solutions and services is increasing. This, in turn, is acting as a major growth factor for the market. Over the last 3 years, companies that were not compliant with the GDPR have had to pay heavy fines. For instance, In July 2019, British Airways was imposed with a fine of USD 223.5 Million (proposed penalty by ICO) by the UK’s Information Commissioner’s Office (ICO) for data breach under GDPR. The fine is equivalent to 1.5% of British Airway’s annual global turnover in the year 2017. The fine was imposed after ICO investigation found out that the company did not take strict security measures to protect personal data of approximately, 500,000 customers. Poor security arrangement to protect customer information led to the loss of half million-personal data of the airline’s customers. Therefore, to avoid such hefty fines, enterprises are restructuring their business operations. This, in turn, is driving the overall market for GDPR services.
The global GDPR service market was valued at USD 987.4 million and it is expected to record a CAGR of 23.4% during the forecast period, 2019-2025
Market Size
· 2018: USD 987.4 million
· 2025: USD 4,047.5 million
CAGR (2019–2025)
· 23.4%
Key Market Drivers
· Growth of enormous amounts of data, need for data security, and privacy protection
· Heavy fines implemented by EU
Key Market Opportunities
· Introduction of new revenue pockets across the value chain
Key Vendors
· IBM
· Hitachi
· Microsoft
· AWS
· Capgemini SE
The GDPR Services Market market is projected to grow at a CAGR of 22.3% from 2018 to 2025.
Historical performance and future projections (2020–2030, USD Billion)
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View Subscription PlansGDPR services include solutions and services that are outsourced to solution and service providers. Services include a well-defined framework for compliance assessment and policy implementation within an organization. These services cover all the aspects of an organization—people, processes, and technology. It provides the right guidance to enterprises on how to store and process the EU citizen’s personal data, irrespective of the location where the data are stored and processed. Solutions, on the other hand, include platforms and tools that are deployed by organizations to effectively secure data.
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View Subscription PlansThis report applies a rigorous multi-stage research process combining primary interviews, secondary data sources, and bottom-up market modelling to ensure accuracy and completeness across all segments and geographies.
Base Year
2019
Historical Period
2018 – 2019
Forecast Period
2019 – 2025
Primary Interviews
150+
Historical data (2018–2019) and forecast period (2019–2025)
Our research process spans primary interviews with industry stakeholders combined with comprehensive secondary data analysis, validated through triangulation across multiple independent sources.
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View Subscription PlansMarket estimates by geography (2025)
InsightEurope leads with $1.82B by 2025.
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View Subscription Plans| REGION | 2018 | 2019 | 2025 | CAGR | SHARE |
|---|---|---|---|---|---|
| North America | $261.30M | $524.90M | $973.80M | 20.7% | 24% |
| Asia Pacific | $229.60M | $494.10M | $965.20M | 22.8% | 24% |
| Europe | $422.90M | $922.20M | $1.82B | 23.1% | 45% |
| Rest of the World | $73.70M | $153.30M | $292.20M | 21.7% | 7% |
| Total | $987.50M | $2.09B | $4.05B | 22.3% | 100% |
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View Subscription PlansTotal Market Size
$4.05B
| APPLICATION | REVENUE ($B) | GROWTH RATE | MARKET PENETRATION |
|---|---|---|---|
| Solution | $2.52B | 22.3% | 89% |
| Services | $1.53B | 22.3% | 89% |
* Revenue projections based on 2025 estimates. Growth rates represent CAGR 2024–2030. Market penetration indicates current adoption rate within addressable market segments.
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Analytical insights on GDPR Services Market covering market dynamics, competitive landscape, and strategic outlook.
The GDPR Services Market market is projected to reach $4.05B by 2025, growing at 22.3% CAGR. The Solution segment holds the largest share.
The GDPR services market is driven by various factors, such as the growing need to effectively protect personal data of customers and fear of heavy fines imposed by the GDPR regulatory authority. However, a huge expense on availing GDPR services might restrict the growth of the market.
The data is growing at an enormous rate globally. The process of digitization has profoundly changed the business operation impacting enterprises across various industries including manufacturing, retail BFSI, retail and telecommunication. The businesses in industries around the world are using data to become more agile, to improve customer experience, introduce new business models, and enhance competitive advantage. The consequence of this increasing reliance on data is leading to an expansion in the size of the global data. With an increase in data, there is a growing responsibility of enterprises to protect and secure the same effectively. The data collected by enterprises are of various types, including the personal data of the customer. These personal data include identifiable information such as numbers.
Furthermore, it also includes factors specific to a person's physical, physiological, mental, economic, cultural, or social identity. The personal data misuse has also increased over a period of time. For instance, in 2018, the British political consulting firm, Cambridge Analytica collected the data of at least 87 million Facebook users without their knowledge after obtaining it from people who took part in a quiz app. It was anticipated that Cambridge Analytica then sold this data to the Donald Trump campaign, which used it to target election messages at Facebook users in the 2016 presidential election campaign. Due to these growing misuses of data, the need for data security has arisen. Customers have lost trust on many brands due to continuous data breach. Therefore, enterprises are now heavily investing in securing data, particularly customer data, which in turn is driving the overall GDPR services market.
The new directive provides a significant opportunity for IT channel partners to become experts in GDPR, which can guide their customers through the complexity of regulation. There is a growing number of businesses seeking advice from IT channel specialists about solutions that can prevent threats from data breaches. Service providers should consider offering GDPR compliance audits, evaluation services, and other key testing. Customers are supposed to be educated to ensure they are fully updated with new regulations, which is an opportunity for solution providers to demonstrate their knowledge and provide necessary training.
The overall expenditure of availing comprehensive GDPR services and solution is quite high, which restrict small and medium enterprises across the globe (catering European clients) to invest in such services. The US-based companies are expected to spend in the range of USD 2 to 10 million to meet the GDPR requirement. This share is expected to be more for Europe-based companies.
Additionally, the cost of privacy compliance is operational, and it is an ongoing cost. The cost of consulting services is high, along with the cost of hiring a Data Protection Officer (DPO). However, companies have become smarter and are focusing on ways to reduce the overall GDPR cost of compliance. Enterprises are formulating broad, comprehensive solution that helps to reduce the GDPR cost of compliance, therefore, reducing the overall impact of the restraint during the forecast period.
Data skill is necessary for achieving GDPR compliances. Individuals need to acquire specialized skills in machine learning and predictive analytics to provide a much more comprehensive understanding of customer behaviors and needs. These skills are important to build trust and relationships with clients and customers. However, there is a significant shortage of individuals with the prerequisite skill to manage GDPR compliance. This poses a challenge in front of enterprises. Additionally, there is a need for efficient DPO who can provide a structure to the unorganized data, help in cross-departmental inspection and collaboration, and streamline the overall GDPR compliance processes.
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Profiles of 112 companies operating in the GDPR Services Market market, including revenue, employee count, and market positioning where available.
Showing 112 of 112 companies
Micro Focus
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Hitachi Systems Security Inc
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Capgemini
Company Headquarters: France Founded: 1967 Workforce: ~120,000 Company Working: Capgemini is engaged in providing consulting, technology, professional, and outsourcing services. It operates through four business segments, which are consulting, technology, outsourcing, and local professional services. The device as a service (DaaS) that includes PC as a Service falls under its local professional services segment. The local professional services segment offers professional technology services to suit local requirements for infrastructures, applications, engineering, testing, and operations. This segment includes services such as application lifecycle services, application outsourcing services, business process management, business process outsourcing, cloud services, consulting services, cybersecurity, finance & accounting, global engineering services, infrastructure services, insights & data, mobile solutions, procurement, ready2series, service integration, service management, social business, supply chain management, testing services, and workforce management. Its consulting services business helps its clients identify, build, and carry through transformation programs to enhance their growth and sharpen their competitive edge on a long-term basis. The company’s technology services business offers solutions to design, develop, and implement a wide range of technology projects that involve complex systems integration and IT application development. The outsourcing services business include support services to client's information systems and assistance to outsource the IT systems. The company has research centers across India, the US, and the UK and has a presence in over 40 countries.
Microsoft Corporation
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AMAZON INC.
Company Headquarters: US Founded: 1994 Workforce: ~5,66,000 Company Overview: Amazon is an American cloud computing and e-commerce company and the largest internet retailer in the world in terms of sales and market capitalization. The company operates through three segments: North America, International, and Amazon Web Services (AWS). Operating in North America and international markets, Amazon offers services through its websites and enables app developers, authors, filmmakers to publish and sell content via its branded websites. The international segment primarily consists of retail sales of consumer products and subscriptions through focused websites. The Amazon Web Services segment consists of sales of computing, storage, database, and other service offerings for start-ups, enterprises, government agencies, and academic institutions. AWS cloud provides networking & databases, storage options, and computing power infrastructure services. AWS announced more than 1400 services and features including Amazon SageMaker that can be used by the developers to build sophisticated machine learning models. AWS is one of the subsidiaries of Amazon.com, Inc. Few other subsidiaries of Amazon.com, Inc. are Audible, Zappos, Amazon Books, and Alexa Internet.
IBM Corporation
Company Headquarters: US Founded: 1911 Workforce: ~2,82,100 Company Working: IBM Corporation is a global provider of integrated business solutions and services. Its Cloud & Cognitive Software division provides software for vertical and domain-specific solutions in a variety of application areas, as well as customer information control system and storage, analytics, and integration software solutions to support client mission on-premises workloads in the banking, airline, and retail industries. It also provides middleware and data platform software, such as Red Hat, which allows clients to run hybrid multi-cloud environments; cloud paks, WebSphere distributed, and analytics platform software, such as DB2 distributed, information integration, and enterprise content management; and IoT, blockchain, and AI/Watson platforms. Business consulting services, packaged software system integration, application management, maintenance, and support services, and finance, procurement, talent and engagement, and industry-specific business process outsourcing services are all available through the company's global business services segment. IT infrastructure and platform services are provided by the company's global technology services business, as well as project, managed, outsourcing, and cloud-delivered services for enterprise IT infrastructure environments and IT infrastructure support services. The cognitive solutions segment offers a cognitive computing platform called Watson, which interacts in natural language, processes big data, and learns from interactions with people and computers. This segment also provides data and analytics solutions, data management platforms, cloud data services, enterprise social software, and transaction processing software that run mission-critical systems in the banking, airline, and retail industries. IBM provides speech recognition products using computer hardware and software-based techniques to identify and process the human voice and convert the spoken words into computer text. Furthermore, the company is also investing heavily in designing and developing automatic speech recognition technology-based products, which are capable of authenticating users via their voice and performing an action based on the instructions defined by the human.
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GDPR Services Market