Market Size (2018)
2018
—
Vertical: ICTBase Year: 2018
Market Size (2018)
2018
—
Projected (2024)
2024
—
CAGR (2017–2024)
N/A
Key Players
100+
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Managed services facilitate business owners to offload IT operations to service providers also known as managed service providers (MSPs). Managed services are increasingly becoming popular with small-, medium-, and large enterprises around the world due to the reduction in capex and opex. Today, managed services business model offers huge growth opportunity for the key players such as IBM Corporation, Accenture PLC, Atos, Fujitsu Ltd, Cisco Systems Inc., and others offering managed services to tap into emerging economies across the world. Partnering with managed service providers, enterprises across industries such as BFSI, retail & e-commerce, healthcare, IT & telecom, manufacturing, and energy & utilities are able to streamline their critical IT business operations such as monitoring and maintenance of networks, software, hardware, security, and related IT services that drive the demand for the managed services. With the rising adoption of cloud-based services, managed data canter services, and enterprise collaborations solutions the market for managed services is expected to grow in the coming years generating significant revenue. IT is evolving at a rapid pace with the development of hypervisors, cloud technology, advanced storage solutions, and growing complex network configurations are driving the adoption of managed services in various industries.
The global managed service market generated a revenue of USD 176.7 billion in 2018 and is expected to reach a market value of USD 417.1 billion by 2024 registering a CAGR of 16.2%. North America accounts for 44% of the total share in the managed services market due to the increasing adoption of managed cloud services, managed security services, and managed mobility services. The growing adoption of managed services among the small, medium and large enterprises in North America, is expected to drive the growth of the managed services market throughout the forecast period. Among the North American countries, the US accounts for the largest market share owing to the presence of key market players, followed by Canada and Mexico.
The European managed services market acquired around 26% market share globally in 2018. Europe is witnessing high adoption rate of managed services in the BFSI, healthcare, and retail sectors. Among the European countries, currently, the UK is dominating the market with a market share of 34%, followed by Germany with a 26% market share. The UK is projected to register the fastest CAGR of 17.3% during the forecast period in the managed services market due to the rising adoption of cloud technology and managed security services. Further, the growing adoption of managed data center services in countries such as France, Russia, Italy, Spain, Bulgaria, and the Netherlands is also expected to boost the market growth in Europe.
Asia-Pacific managed services market acquired 19% market share in terms of revenue generation as China, India, Japan, South Korea, Malaysia, Australia, New Zealand, Indonesia, Singapore, and the Philippines are experiencing considerable demand and adoption of managed cloud services, managed data center services, managed collaboration services, managed mobility services, and managed security services. Further, growing digitalization is driving the adoption of cloud-based solutions in the region, which is expected to fuel the market growth for managed services in the region.
The augmented reality market in the rest of the world acquired around 9% market share globally in 2018. This region is witnessing high adoption of managed services among countries such as Brazil, Argentina, Peru, Colombia, Chile, the UAE, Saudi Arabia, and South Africa. Moreover, various investments by key market players are contributing to the growth of the market in this region.
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Managed services facilitate business owners to offload IT operations to service providers also known as managed service providers (MSPs). Managed services are increasingly becoming popular with small-, medium-, and large enterprises around the world due to the reduction in capex and opex. Today, managed services business model offers huge growth opportunity for the key players such as IBM Corporation, Accenture PLC, Atos, Fujitsu Ltd, Cisco Systems Inc., and others offering managed services to tap into emerging economies across the world. Partnering with managed service providers, enterprises across industries such as BFSI, retail & e-commerce, healthcare, IT & telecom, manufacturing, and energy & utilities are able to streamline their critical IT business operations such as monitoring and maintenance of networks, software, hardware, security, and related IT services that drive the demand for the managed services. With the rising adoption of cloud-based services, managed data canter services, and enterprise collaborations solutions the market for managed services is expected to grow in the coming years generating significant revenue. IT is evolving at a rapid pace with the development of hypervisors, cloud technology, advanced storage solutions, and growing complex network configurations are driving the adoption of managed services in various industries.
The global managed service market generated a revenue of USD 176.7 billion in 2018 and is expected to reach a market value of USD 417.1 billion by 2024 registering a CAGR of 16.2%. North America accounts for 44% of the total share in the managed services market due to the increasing adoption of managed cloud services, managed security services, and managed mobility services. The growing adoption of managed services among the small, medium and large enterprises in North America, is expected to drive the growth of the managed services market throughout the forecast period. Among the North American countries, the US accounts for the largest market share owing to the presence of key market players, followed by Canada and Mexico.
The European managed services market acquired around 26% market share globally in 2018. Europe is witnessing high adoption rate of managed services in the BFSI, healthcare, and retail sectors. Among the European countries, currently, the UK is dominating the market with a market share of 34%, followed by Germany with a 26% market share. The UK is projected to register the fastest CAGR of 17.3% during the forecast period in the managed services market due to the rising adoption of cloud technology and managed security services. Further, the growing adoption of managed data center services in countries such as France, Russia, Italy, Spain, Bulgaria, and the Netherlands is also expected to boost the market growth in Europe.
Asia-Pacific managed services market acquired 19% market share in terms of revenue generation as China, India, Japan, South Korea, Malaysia, Australia, New Zealand, Indonesia, Singapore, and the Philippines are experiencing considerable demand and adoption of managed cloud services, managed data center services, managed collaboration services, managed mobility services, and managed security services. Further, growing digitalization is driving the adoption of cloud-based solutions in the region, which is expected to fuel the market growth for managed services in the region.
The augmented reality market in the rest of the world acquired around 9% market share globally in 2018. This region is witnessing high adoption of managed services among countries such as Brazil, Argentina, Peru, Colombia, Chile, the UAE, Saudi Arabia, and South Africa. Moreover, various investments by key market players are contributing to the growth of the market in this region.
Market Synopsis
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· 2018: USD 176.7 Billion
· 2024: USD 417.1 Billion
CAGR % (2019–2024)
· 16.2%
Key Geographies (Share %)
· Asia-Pacific:19.8%
· North America: 44.2%
· Europe: 26.2%
· Rest of the World: 9.8%
Key Leading Countries
· U.S.
Managed Services Market is a key focus area for market intelligence and strategic research.
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View Subscription PlansManaged Services Market
Historical performance and future projections (2020–2030, USD Billion)
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View Subscription PlansThis report applies a rigorous multi-stage research process combining primary interviews, secondary data sources, and bottom-up market modelling to ensure accuracy and completeness across all segments and geographies.
Base Year
2018
Historical Period
2017 – 2017
Forecast Period
2019 – 2024
Primary Interviews
150+
Historical data (2017–2018) and forecast period (2018–2024)
Our research process spans primary interviews with industry stakeholders combined with comprehensive secondary data analysis, validated through triangulation across multiple independent sources.
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The companies are primarily focusing on partnership, acquisition, agreement, and product development. Various key players in the market such as Accenture Plc., Atos SE, NTT Data, IBM Corporation, DXC Technology Co. and others are focusing on new acquisition and partnerships to strengthen their services and increase their presence in untapped markets. The improvement of the global economic scenario combined with technological advancement in the emerging economies like India, South Africa, China, Brazil, Argentina, and others is likely to fuel the market growth, making it an ideal time to expand managed services market geographically and increase the global market share.
Accenture Plc. is a professional services company that operates in North America, Europe, Asia-Pacific, and other parts of the world. The company operates through various business segments including communications, media & technology, financial services, health & public service, products, and resources. The communication, media & technology segment offers software & platforms. These segments offer the client with services to accelerate and deliver digital transformation. The financial services segment covers banking and capital market and insurance. There are various services and solutions offered by the company in managed services such as Finance & Accounting services, Marketing services, Utility services, Network services, cloud services, and others
NTT DATA Corporation is a business-to-business information technology (IT) service provider. The company provides managed information and communication technologies, software development, and data center network solutions. The company also provides system strategic planning, systems design integration, cloud-computing, installation, consulting, and support services. The company offers consulting services, implementation, application management & hosting among others.
Atos SE (Atos) offers IT services and solutions globally. The company offers infrastructure and data management services which include business & platform solutions, big data, cybersecurity products and services, cloud services, digital workplace services, and transactional services. There are various services offered by the company, including managed security services, managed cloud services, and postal services.
IBM Corporation (IBM) is one of the providers of information technology, innovation, and research & development. The company has a prominent history in manufacturing computer systems, computer hardware, software, and information technology consulting services. It has major operations in the US, Japan, and the rest of the world. It operates in the following segments: cognitive solutions, technology services & cloud platforms, business services, global financing services, and systems. IBM Corporation provides various managed services including integrated managed infrastructure services, cloud brokerage managed services, cloud brokerage services cost and asset management, cloud deployment services, cloud automation services, and cloud strategy services.
DXC Technology Co., (DXC) along with its subsidiaries, provides end-to-end IT services. The company was formed in 2017 by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise. The company operates through the following segments: global business services (GBS), global infrastructure services (GIS), and the United States and public sector. The company offers services related to analytics, IoT, cloud and platform, business process services, enterprise and cloud apps, workplace and mobility, security, and consulting among others. Some of the services offered by the company are workplace & mobility services & solutions, cloud & platform services and solutions, application services & solutions, and consulting services.
Conclusively, to increase their stability in the market, key players are required to increase the investments in research and development to enhance the performance of the existing services and leverage innovation in technology to meet the market demand
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The companies are primarily focusing on partnership, acquisition, agreement, and product development. Various key players in the market such as Accenture Plc., Atos SE, NTT Data, IBM Corporation, DXC Technology Co. and others are focusing on new acquisition and partnerships to strengthen their services and increase their presence in untapped markets. The improvement of the global economic scenario combined with technological advancement in the emerging economies like India, South Africa, China, Brazil, Argentina, and others is likely to fuel the market growth, making it an ideal time to expand managed services market geographically and increase the global market share.
Accenture Plc. is a professional services company that operates in North America, Europe, Asia-Pacific, and other parts of the world. The company operates through various business segments including communications, media & technology, financial services, health & public service, products, and resources. The communication, media & technology segment offers software & platforms. These segments offer the client with services to accelerate and deliver digital transformation. The financial services segment covers banking and capital market and insurance. There are various services and solutions offered by the company in managed services such as Finance & Accounting services, Marketing services, Utility services, Network services, cloud services, and others
NTT DATA Corporation is a business-to-business information technology (IT) service provider. The company provides managed information and communication technologies, software development, and data center network solutions. The company also provides system strategic planning, systems design integration, cloud-computing, installation, consulting, and support services. The company offers consulting services, implementation, application management & hosting among others.
Atos SE (Atos) offers IT services and solutions globally. The company offers infrastructure and data management services which include business & platform solutions, big data, cybersecurity products and services, cloud services, digital workplace services, and transactional services. There are various services offered by the company, including managed security services, managed cloud services, and postal services.
IBM Corporation (IBM) is one of the providers of information technology, innovation, and research & development. The company has a prominent history in manufacturing computer systems, computer hardware, software, and information technology consulting services. It has major operations in the US, Japan, and the rest of the world. It operates in the following segments: cognitive solutions, technology services & cloud platforms, business services, global financing services, and systems. IBM Corporation provides various managed services including integrated managed infrastructure services, cloud brokerage managed services, cloud brokerage services cost and asset management, cloud deployment services, cloud automation services, and cloud strategy services.
DXC Technology Co., (DXC) along with its subsidiaries, provides end-to-end IT services. The company was formed in 2017 by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise. The company operates through the following segments: global business services (GBS), global infrastructure services (GIS), and the United States and public sector. The company offers services related to analytics, IoT, cloud and platform, business process services, enterprise and cloud apps, workplace and mobility, security, and consulting among others. Some of the services offered by the company are workplace & mobility services & solutions, cloud & platform services and solutions, application services & solutions, and consulting services.
Conclusively, to increase their stability in the market, key players are required to increase the investments in research and development to enhance the performance of the existing services and leverage innovation in technology to meet the market demand
See plans for professionals or small and medium businesses.

Analytical insights on Managed Services Market covering market dynamics, competitive landscape, and strategic outlook.
Managed Services Market represents a significant market opportunity with multiple growth drivers across regions and segments.
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Introduction of emerging technologies such as cloud platform and connected mobile devices offer various opportunities as well as challenges for the enterprises. The rapid change of pace in the IT industry is unprecedented. IT departments across enterprises of every industry vertical can no longer standardize on one or two computer models, a single operating system, or a list of applications. The introduction of connected devices and cloud-based technologies have paved the way for many opportunities as well as increased the complexity for IT departments to manage and secure devices, platforms, and applications, which has added up to significant expenses. In order to be at par with the evolving technology, organizations turn to managed service providers (MSPs) to acquire assistance for handling the cloud deployments, security, data center solutions, mobile initiatives, and collaboration tools.
Increasing need among enterprises to reduce the cost of enterprise infrastructure and improve the business processes efficiency and reliability is driving the growth of the global managed services market. Moreover, advancements in IoT and 5G technologies are expected to offer various opportunities for the market vendors in the coming years. However, increasing need for regulatory compliance across different regions is expected to limit the market growth and complexities associated with the migration of existing IT infrastructure to cloud is the major challenge faced by the market players.
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Managed service providers help the enterprises to offset the initial investment in technology by offering services related to network testing, cloud, managed data center, security, and mobility. After switching to an MSP, enterprises only pay for the service on a monthly basis instead of spending heavily on hardware and software. As the managed services incur operational expenses instead of capital expenditure, minimal resources are tied up to manage the advanced technology adopted by businesses. Furthermore, the software updates and renewal are also included in the service and do not incur additional charges in case of any updates. Managed service providers take control of the entire IT infrastructure, which enables the enterprise to reduce the cost by using the MSP’s data centers. This helps the enterprise to not only save on the cost of IT hardware but also the energy consumed, and the space required for the setup.
Additionally, MSPs offer savings related to licensing, training, and consulting by covering all the needs under a one-time or monthly investment; these services are also streamlined and better managed via a single provider. Managed services provide visibility to the organization and help to know exactly what to budget and what services the client is going to receive, allowing organizations to be more flexible while investing in other areas of the business. The reduction in infrastructure cost elevates the demand for MSPs in organizations across industries. A study revealed that organizations saved approximately USD146,801 per 100 users every year on infrastructure costs.
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} IoT and 5G technologies are disrupting every industry vertical to offer various benefits. The IoT technology provides MSPs a possible way to integrate various new services to their existing offerings. The technology provides opportunities for MSPs to enhance their service interactions, provide better support, reduce operational overhead, maximize operational efficiency, and gain information related to the users and their behaviors of specific devices and services. IoT platform extends the IT service management solutions for enterprises of all sizes. A study shows that by 2020, the number of connected devices will be approximately 50 billion. As the number of connected devices increases, the demand for managed services also increases which is expected to drive the growth of the managed services market. A properly managed service is required across each layer of the IoT ecosystem to enable efficient and smooth operation of the system. IoT managed services allow businesses to take a proactive approach towards operations and maintenance of the machines and predict potential faults in the machine to avoid sudden breakdown and failures resulting in process downtime.
The introduction of 5G also offers enormous opportunities for managed services as it is expected to offer high-speed connectivity with reduced network latency. MSPs will have considerable opportunities to assist companies with the collection, transmission, and management of high volumes of data generated through the network. The 5G technology brings a service-based architecture with IT-centric cloud services, and new ability to personalize network layers to match the specific requirements of various industrial applications and customer segments. The MSP offers services to meet this unique set of requirements of each operator, in terms of cost-efficiency, service performance, or technology evolution to provide an enhanced user experience which is expected to elevate the demand for managed services with advances in 5G technology.
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Information security compliance is an operational as well as legal concern for organizations of all sizes operating across various industries. With the growing dependence on IT, the value of information assets has increased significantly which requires a strong control compliance framework. Also, consumers have become increasingly aware of who is accessing, receiving, processing, collecting, and storing their personal data. Furthermore, the compliance regulations can be challenging to manage while migrating to the cloud. The IT teams can get burdened with migration tasks, which may lead to negligence of compliance-related tasks. As a result, regulatory activities have been ramping up around the world to protect consumer privacy.
The General Data Protection Regulation (GDPR) was introduced by the European Parliament and Council in May 2018 with an effort to standardize data protection requirements across the region by empowering consumers to take control of their personal data. The Consumer Privacy Act of 2018 was passed by the State Government of California in order to mitigate concerns regarding corporate data-sharing practices. Other countries such as Brazil and India are also presenting their own revised data protection regulations following the GDPR. Brazil’s General Data Privacy Law passed in August 2018 offers GDPR as per the scope and rules for data processing. Similarly, India’s Personal Data Protection Bill, which was proposed in July 2018, appeals for a comprehensive data protection law which will regulate data processing and safeguard Indian consumer data. The complexity of cross-jurisdictional regulations varies across different countries within the same region. For instance, the Asia-Pacific region has approximately 40 regulatory bodies, each with slightly varied rules and requirements. The US states also differ in terms of data privacy and IT security compliance laws. This makes it difficult for the MSPs to keep up with information security and data privacy regulations. Following the cross-border regulatory requirements is extremely challenging.
In an era of hyper-regulatory scrutiny, MSPs find themselves in a constant conflict between regulatory deadlines and the risk of non-compliance. The increasing need to meet the regulatory compliance obligations with minimal budgets and resources has restricted the data control by the MSPs which is expected to limit the market growth. However, by investing more in order to meet the compliance, MSPs can offer their services as per the regulatory policies of each region.
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Over the years, MSPs have successfully built businesses by hosting a computing infrastructure for their clients. However, the sudden interest in the cloud is potentially disruptive and challenging the growth of the market. Owing to the scalable, flexible, mobile, and cost-effective features offered by the cloud, the SMEs, as well as large enterprises, are rapidly replacing their on-premise technologies with cloud-first and cloud-only technologies. A study shows that the global cloud adoption market is expected to be valued at USD500 billion by 2020. In order to take advantage of this opportunity, MSPs are incorporating cloud MSP model into their service portfolio. A cloud MSP offers guidance to the customers helping them to understand the cloud, explaining them what services to avail as per the end-use application. However, a majority of MSPs face integration issues during implementation.
Adapting workloads for the cloud, supporting operational lifecycles, and at the same time maintaining a stable infrastructure requires extensive training and collaboration between the MSPs and clients. Combination of managed services with unified enterprise management solutions offers a high degree of customization and seamless implementation capabilities, which enhances the cloud onboarding experience. Furthermore, the adoption of hybrid cloud has also been witnessed in the coming years. A research study shows that the demand for hybrid cloud is increasing owing to the combined benefits of public as well as private cloud offered to the customers. Multi-cloud services bring multiple systems and services on a single platform. Monitoring, consolidation, and managing these systems and services have become a challenge for MSPs. Maintaining transparency while updating user changes, resource management, deployment, and coordinating invoices are some of the major challenges which can be resolved only by resourceful managed IT service providers.
Near-term growth will likely concentrate in modular bioreactor lines and closed-system media workflows that shorten validation cycles while preserving batch traceability.
Partnerships between CDMOs and instrumentation vendors should accelerate standard datasets for comparability across sites, improving forecasting models used in capacity planning.
Longer horizon, organoid and microphysiological adoption may reshape segment mix; teams that invest early in assay interoperability and cloud QC hooks are better positioned to capture upside without fragmenting their analytics stack.
Profiles of 100 companies operating in the Managed Services Market market, including revenue, employee count, and market positioning where available.
Showing 100 of 100 companies
Applus+
Company Headquarters: Madrid Founded: 1996 Workforce: ~ 25,000 Company Working: Applus+ is a leader in the testing, inspection, and certification sector. Applus+ is a trusted partner, enhancing the quality and safety of clients’ assets and infrastructures while safeguarding their operations and improving their environmental performance. Its innovative approach, technical capabilities, and highly skilled and motivated workforce assure operational excellence across multiple sectors in more than 70 countries. Applus+ offers a complete portfolio of solutions that address a range of needs, from asset integrity management to statutory compliance-based inspections. It places a strong emphasis on technological development, digitalization, and innovation, as well as having the latest knowledge of regulatory requirements.
TUV SUD
Company Headquarters: Germany Founded: 1866 Workforce: ~26,000 Company Working: TUV SUD is a global testing, inspection & certification provider company. TUV SUD divided its operations into three segments including industry, mobility, and certification. Further, it offers auditing & system certification, testing services, product certification, inspection, technical advisory, global market access, training, risk management services for chemical & process, manufacturing, retail, consumer goods, energy, mobility & automotive, infrastructure & rail industries globally. TUV SUD provided more than 605,000 certificates to approximately 1,000 locations worldwide.
Monday.com
Company Headquarters: Tel Aviv, Israel Founded: 2012 Workforce: ~5000 Company Working: Monday.com is a cloud-based platform that allows users to create their own applications and project management software. Monday.com offers work management, Sales CRM and Monday Dev for development and product teams.Monday.com offers solutions as per the team types and company sizes. Monday.com serves more than 180,000 customers present in more than 180 countries across the globe. It offers Work OS that produces maximum productivity, helps in bringing teams together, helps in reaching goals faster, and creates an ideal workflow with its building blocks.
Slack Technologies LLC.
Company Headquarters: US Founded: 2009 Workforce: ~2900 Company Working: Slack Technologies LLC. is a software development business that creates a communication platform for teams that includes real-time messaging, transferring files, archiving, and searching. Slack is a workplace platform that empowers industries such as retail, IT & telecom, BFSI, education, media, and others through no-code automation and AI, streamlines search and knowledge sharing, and maintains connections between teams and businesses. Slack has more than 200,000 paid consumers and has operating users across 150 countries globally.
Asana Inc.
Company Headquarters: US Founded: 2008 Workforce: ~1,666 Company Working: Asana Inc. is a work management tool that assists teams in orchestrating their work, from regular tasks to larger objectives. Asana gives structure to unstructured work, bringing clarity, transparency, and responsibility to everyone in an organization, including individuals, team leaders, and executives. Asana is used by over 100,000 paying organizations and millions of teams worldwide. The company has its operations in more than locations across North America, Asia, and European region. Major companies such as Amazon, Johnson & Johnson, P&G, others integrates Asana for their operations management.
Cognizant
Company Headquarters: US Founded: 1994 Workforce: ~355,300 Company Working: Cognizant Technology Solutions Corporation (Cognizant) is a professional services company. it operates through four segments: financial services, healthcare, manufacturing/retail/logistics, and other. The financial services segment caters to customers providing banking/transaction processing, capital markets, and insurance services. The healthcare segment caters to healthcare providers and payers, as well as life sciences customers, including pharmaceutical, biotech, and medical device companies. The manufacturing/retail/logistics segment caters to manufacturers, retailers, travel, and hospitality customers, along with customers providing logistics services. The other segment comprises information, media & entertainment services, communications, and high technology operating segments. Its service portfolio comprises consulting and technology services and outsourcing services. Its outsourcing services include application maintenance, IT infrastructure services and business process services. Cognizant has more than 270 office locations across 40 countries worldwide.
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