Market Size (2018)
2018
$6.11B
ICT
Personal Computer as a Service PCaaS Market
By Segment, By Region, And Segment Forecasts, 2018 – 2024
Vertical: ICTBase Year: 20189 Sections
Executive Summary
Personal Computer as a Service PCaaS Market — Snapshot
Projected (2024)
2024
$71.59B
CAGR (2018–2024)
50.7%
50.7%Key Players
108+
This report covers Personal Computer as a Service PCaaS Market with forecasts from 2018 to 2024. 108 key companies are profiled.
Key Insight
The Personal Computer as a Service PCaaS Market market is projected to grow at a CAGR of 50.7% from 2018 to 2024.
Market Performance Trend
Historical performance and future projections (2020–2030, USD Billion)
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View Subscription PlansMarket Scope & Coverage
What this report covers
- Geographic Coverage: This analysis covers 5 regions: Middle East and Africa, North America, Asia Pacific, Europe, South America.
- Market Segmentation: The market is analyzed across 3 segments: Hardware, Solution, Services. Forecasts are provided for each segment from 2018 to 2024.
- Competitive Landscape: 108 leading companies are profiled, covering market positioning, strategies, and recent developments.
Market Size (USD Mn)
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View Subscription PlansMarket Overview
Personal Computer as a Service PCaaS Market — Growth Trajectory
PC as a Service (PCaaS) is defined as management of hardware devices such as personal computers (PCs), laptops, desktops, and the software that are required to operate in the enterprises. A PCaaS provider offers services under a single contract to a customer on a subscription fee. It is gaining popularity among enterprise to minimize the IT expenses, particularly for IT hardware infrastructure.
Personal Computer as a Service PCaaS Market — Growth Trajectory
Hardware
Solution
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View Subscription PlansMarket Size Trend (USD Mn)
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View Subscription PlansMarket Dimensions
How this market is segmented
- Component is broken down into: Hardware, Solution, Services.
- Organization Size is broken down into: SME, Large Enterprises.
- Vertical is broken down into: IT & Telecom, BFSI, Healthcare, Retail, Government, Education, Manufacturing, Others.
Geographic Analysis
Regional market breakdown
- Middle East and Africa Middle East and Africa market size reached $498.20M in 2018 and is projected to reach $7.04B by 2024, growing at a CAGR of 55.5%.
- North America North America market size reached $3.05B in 2018 and is projected to reach $33.97B by 2024, growing at a CAGR of 49.4%.
- Asia Pacific Asia Pacific market size reached $1.23B in 2018 and is projected to reach $15.81B by 2024, growing at a CAGR of 53.0%.
- Europe Europe market size reached $1.04B in 2018 and is projected to reach $11.01B by 2024, growing at a CAGR of 48.2%.
- South America South America market size reached $290.00M in 2018 and is projected to reach $3.77B by 2024, growing at a CAGR of 53.3%.
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View Subscription PlansResearch Methodology
Personal Computer as a Service PCaaS Market — How We Researched This Market
This report applies a rigorous multi-stage research process combining primary interviews, secondary data sources, and bottom-up market modelling to ensure accuracy and completeness across all segments and geographies.
Base Year
2018
Historical Period
2018 – 2018
Forecast Period
2018 – 2024
Primary Interviews
150+
Research Process
Historical data (2018–2018) and forecast period (2018–2024)
1
Problem Definition
- Market scoping
- Objective setting
- Framework design
2
Secondary Research
- Literature review
- Data mining
- Trend analysis
3
Primary Research
- Expert interviews
- Field visits
- Surveys
4
Data Analysis
- Quantitative modeling
- Statistical testing
- Validation
5
Insights & Reporting
- Synthesis
- Recommendations
- Visualization
Research Depth
Our research process spans primary interviews with industry stakeholders combined with comprehensive secondary data analysis, validated through triangulation across multiple independent sources.
Historical vs. Forecast Data
Historical (observed)
Forecast (modelled)
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View Subscription PlansCompetitive Landscape & Porter's Five Forces
Personal Computer as a Service PCaaS Market — Competitive Analysis
The market for PC as a Service (PCaaS) is at the burgeoning stage, and most of the companies are active in the market are currently the leading personal computer (PC) manufacturers. Additionally, HP Inc., Microsoft Corporation, Dell Inc., and Lenovo are offering products on a large scale, whereas the other vendors such as CompNow, Softcat Plc., Avaya Inc. are operating in the market as channel partners or solution providers. According to Wantstats analysis, the market is likely to witness a collaborative approach among channel partners to emerge themselves as solution providers to expand their market.
In this regard, Porter’s five forces model gives a comprehensive outlook for the global PCaaS market that helps vendors to determine the factors that could impact the business environment. The five factors that are included in Porter’s model are the threat of new vendors, bargaining power of suppliers, bargaining power of buyers, new substitutes in the market, and competitive rivalry.
Quantitative Analysis
Regional Breakdown
Regional market breakdown for Personal Computer as a Service PCaaS Market.
Regional Market Size (USD Mn)
Market estimates by geography (2024)
InsightNorth America leads with $33.97B by 2024, while Middle East and Africa is projected to grow fastest at a 55.5% CAGR.
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View Subscription PlansRegional Market Data
| REGION | 2018 | 2018 | 2024 | CAGR | SHARE |
|---|---|---|---|---|---|
| Middle East and Africa | $498.20M | $1.37B | $7.04B | 55.5% | 10% |
| North America | $3.05B | $7.45B | $33.97B | 49.4% | 47% |
| Asia Pacific | $1.23B | $3.22B | $15.81B | 53.0% | 22% |
| Europe | $1.04B | $2.47B | $11.01B | 48.2% | 15% |
| South America | $290.00M | $763.50M | $3.77B | 53.3% | 5% |
| Total | $6.11B | $15.28B | $71.59B | 50.7% | 100% |
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View Subscription PlansSegment Revenue (2024)
Hardware
Solution
Services
011399227973419645594
Segment Market Share
- Hardware58%
- Solution22%
- Services20%
Total Market Size
$71.59B
Market by Segment (2024)
| APPLICATION | REVENUE ($B) | GROWTH RATE | MARKET PENETRATION |
|---|---|---|---|
| Hardware | $41.45B | 50.7% | 89% |
| Solution | $15.99B | 50.7% | 89% |
| Services | $14.15B | 50.7% | 89% |
* Revenue projections based on 2025 estimates. Growth rates represent CAGR 2024–2030. Market penetration indicates current adoption rate within addressable market segments.
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Analytics
Personal Computer as a Service PCaaS Market — Key Findings
Analytical insights on Personal Computer as a Service PCaaS Market covering market dynamics, competitive landscape, and strategic outlook.
Key Analytical Findings
The Personal Computer as a Service PCaaS Market market is projected to reach $71.59B by 2024, growing at 50.7% CAGR. The Hardware segment holds the largest share.
Market Dynamics
Enterprises across industries are engaged in an array of work processes, such as managing inventories; they are in constant need to work on a secure IT environment. To cater to this kind of environment, enterprises are outsourcing IT solutions such as device procurement and lifecycle management from their vendor partners and IT solutions providers. This trend is popularly known as device-as-a-service (DaaS), which is adopted by the enterprises to reduce their IT burden. The adoption of PCaaS solution is at a burgeoning stage, and large IT firms such as HP Inc. and Microsoft have embraced the trend significantly. Moreover, the market is driven by the increasing need to lower the capital expenditure (Capex) and operational expenditure (OpEx) by enterprises along with significant adoption of contract-based services and solutions by SMEs. Furthermore, the increasing adoption of IoT is expected to be a better prospect for the PC as a Service (PCaaS) market during the forecast period. However, the increasing adoption of BYOD and CYOD policies among SMEs, lack of technical expertise, and increasing security concerns are expected to hinder the growth of the PCaaS market during the assessment period.
Market Drivers
Over the years, enterprises have undergone several technical advances which have led to an increase in the cost IT infrastructure. These costs have eventually increased the capital expenditure (CapEx) and operational expenses (OpEx) significantly. According to the State of IT budget survey 2019 report, conducted by Spiceworks, Inc identified factors that increase the IT budgets on infrastructure. An estimated 64% of North American and European companies have increased their IT budgets to upgrade the outdated IT infrastructure. The following figure depicts the major factors that would lead to an increase in IT budget in 2019.
Due to the rising concerns on IT budgets, enterprises are inclined to adopt PC as a Service (PCaaS) solutions, which play a significant role in reducing capital and operational expenditure. The adoption of PCaaS helps enterprises with a range of services to manage hardware such as PCs, desktops, as well as software. PCaaS offers value-added expertise via an all-inclusive managed solution under a single point of contact. Also, enterprises require technical expertise for endpoint management tools and mobile device management to control and secure their devices. In such a case, device-as-a-service allows the enterprises with more comprehensive support and maintenance tasks from a single vendor, eliminating additional IT staff cost. In this regard, the adoption of PCaaS helps enterprises to significantly reduce their complexity and costs of device procurement and deployment. Therefore, rising need to reduce the capital expenditure (Capex) and operational expenditure (Opex) by enterprises are likely to drive the adoption of PCaaS market during the forecast period.
Market Opportunities
The rise in globalization has led to advances in the technology in devices, software, hardware, and others. There are various devices such as smartphones, TVs, laptops, and others that can be interconnected for sharing data. According to the GSM Association, the number of devices that are connected IoT in 2018 was 7.5 billion, which is expected to reach 25.1 billion by 2025.
With the increasing number of connected devices, the PC as a Service market seems to be lucrative for the vendors to offer IoT as a Service (IoTaaS) solutions. Arrow Electronics, Inc., offers device-as-a-service (DaaS) offering that provides a complete solution for the enterprises to manage technology assets throughout the enterprise device lifecycle. The solution reduces IT staff time by managing devices, eliminating re-occurring costs of hardware replacement, and streamlining procurement cycles. Additionally, IT giants such as Amazon.com, Microsoft Corporation, and other major vendors are already serving this market and offering effectively a bundle of suites and platform to manage the devices of the enterprises of all size.
Market Restraints
At present, the vendors that offer PCaaS model are very limited. Also, enterprises are increasingly adopting bring your own devices (BYOD) and carry your own devices (CYOD) policies for their employees. However, employees that carry devices are generally older than 2 -3 years and it costs enterprises more than up to 21 hours of productivity due to needed repairs, software updates, maintenance, and critical security fixes. This, in turn, increases the overall operational cost for the enterprises. Additionally, implementing BYOD and CYOD policies restricts itself with outdated technology that slows down the work process and eventually leads to an overall decrease in business productivity. Adopting such policies also restraints enterprises from the benefits of PCaaS services such as access to the latest technologies, device updates with latest configuration tools, installation, and lifecycle management services, which hamper the business performance. In this regard, the adoption of BYOD and CYOD devices can limit the growth of the PC as a Service (PCaaS) market during the assessment period.
Strategic Outlook and Future Directions
Near-term growth will likely concentrate in modular bioreactor lines and closed-system media workflows that shorten validation cycles while preserving batch traceability.
Partnerships between CDMOs and instrumentation vendors should accelerate standard datasets for comparability across sites, improving forecasting models used in capacity planning.
Longer horizon, organoid and microphysiological adoption may reshape segment mix; teams that invest early in assay interoperability and cloud QC hooks are better positioned to capture upside without fragmenting their analytics stack.
Market Value by Segment (2024)
Hardware
Solution
Services
Companies
Key companies profiled in Personal Computer as a Service PCaaS Market
Profiles of 108 companies operating in the Personal Computer as a Service PCaaS Market market, including revenue, employee count, and market positioning where available.
Showing 108 of 108 companies
Softcat PL
Softcat PLC
ICT
Company Headquarters: UK Founded: 1993 Workforce: 1,188 Company Working: Softcat PLC is an IT reseller/channel partner and IT infrastructure solution provider. The company offers consultancy, design, procurement and management services to its client. It majorly offers asset management, collaboration, business intelligence, computing, mobility, and data protection regulation solutions to its client. The company provides its services to the public sector, small and medium enterprises, and the central government of UK. According to the company’s annual report for the year 2018, the company was able to add net 500 new customers across its mid-market, enterprise, and public sector segment. The company has partnered with a large number of different hardware and software vendors including HPE, Cisco Inc., Lenovo, Dell EMC, and Microsoft Corporation. The company operates under a single reportable segment which is bifurcated into software, hardware and services. As a part of its service segment, the company provides device as a service (DaaS) wherein it helps its client to manage their IT hardware. It also manages PCs under this offering.
Revenue$0.6B
Employees1,188
Market CapN/A
Founded1992
UK
Dimension
Dimension Data
ICT
Company Headquarters: South Africa Founded: 1983 Workforce: ~28,000 Company Working: Dimension Data is a global system integrator and managed service provider that designs and manages varied technologies are solutions for its client base. The company is the part of NTT group which is a global provider of information communication technology solutions. The company offers consulting, technical support, and fully managed services to its client across 47 countries. The company has approximately 8,000 across multiple industry verticals, including education, finance, media & communication, pharmaceutical, retail, healthcare, and manufacturing. The company has a wide range of products that range from cybersecurity solutions to digital infrastructure solutions. It also offers comprehensive cloud, managed, and support services. Its managed services include managed network services, managed data center services, managed security services, and managed collaborative and productivity services. As a part of managed collaborative and productivity service, the company offers device as a service (including PCs).
Revenue$0.0B
Employees28,000
Market CapN/A
Founded1982
South Africa
Capgemini
Capgemini
ICT
Company Headquarters: France Founded: 1967 Workforce: ~120,000 Company Working: Capgemini is engaged in providing consulting, technology, professional, and outsourcing services. It operates through four business segments, which are consulting, technology, outsourcing, and local professional services. The device as a service (DaaS) that includes PC as a Service falls under its local professional services segment. The local professional services segment offers professional technology services to suit local requirements for infrastructures, applications, engineering, testing, and operations. This segment includes services such as application lifecycle services, application outsourcing services, business process management, business process outsourcing, cloud services, consulting services, cybersecurity, finance & accounting, global engineering services, infrastructure services, insights & data, mobile solutions, procurement, ready2series, service integration, service management, social business, supply chain management, testing services, and workforce management. Its consulting services business helps its clients identify, build, and carry through transformation programs to enhance their growth and sharpen their competitive edge on a long-term basis. The company’s technology services business offers solutions to design, develop, and implement a wide range of technology projects that involve complex systems integration and IT application development. The outsourcing services business include support services to client's information systems and assistance to outsource the IT systems. The company has research centers across India, the US, and the UK and has a presence in over 40 countries.
Revenue$0.0B
Employees120,000
Market CapN/A
Founded1966
France
Lenovo
Lenovo
ICT
Company Headquarters: Hong Kong Founded: 1984 Workforce: ~54,000 Company Working: Lenovo provides personal computers, tablet computers, servers, workstations, electronic storage devices, smartphones, and IT management software. It operates through four business segments—PC and smart device business group (PCSD), mobile business group (MBG), data center group (DCG), and others. The PCSD segment comprises products such as personal computers (PCs), laptops, tablets, gaming, and smart home products across Windows, Chrome, and Android-based products. The company sells its laptops under the brand names of Lenovo, ThinkPad, IdeaPad, and multimode YOGA brands. The company also offer desktops, all-in-one PCs, gaming consoles, and workstations. Through its MBG segment, it is engaged in manufacturing smartphones, including the Motorola brand. This segment can be further classified into two sub-groups, which are MBG mature market and MBG emerging market. Its DCG segment includes all Lenovo’s server, cloud, storage, and high-performance computing, hyperscale computing, communications infrastructure, networking, and the Internet of Things businesses. In May 2018, it created a new business segment—intelligent device group (IDG)—by combining its PCSD and MBG segments. Through this new segment, the company focuses on developing innovative products and advancing all existing technologies. It operates in the Americas, Europe, the Middle East & Africa, and Asia-Pacific.
Revenue$0.1B
Employees54,000
Market CapN/A
Founded1983
Hong Kong
Dell Inc.
Dell Inc.
ICT
Company Headquarters: US Founded: 1984 Workforce: ~145,000 Company Working: Dell Inc. (Dell) is one of the leading providers of IT products and services. It offers a comprehensive range of IT products, solutions, and services to consumers and enterprises. The company operates through three reportable segments, which are client solutions group (CSG), infrastructure solutions group (ISG), and VMware. The company offers PC as a Service products and services through its CSG segment. The CSG segment comprises hardware peripherals such as personal computers (PCs), notebooks, and branded peripherals, such as monitors and projectors, as well as third-party software and peripherals. It also offers thin client products along with their attached software, peripherals, and services, including support and deployment, configuration, and extended warranty services. The VMware segment comprises computing, cloud, mobility, networking, and security infrastructure software. This segment is further divided into three groups, which are software-defined data center (SDDC), hybrid cloud computing, and end user computing (EUC). The PC as a Service segment falls under EUC, whose product portfolio comprises AirWatch mobile solutions, horizon application, and desktop virtualization solutions and other common services. Additionally, its horizon applications comprise horizon desktop and application virtualization solutions that help organizations manage desktops and applications more effectively. Moreover, Dell’s cloud-based and local virtual desktop solutions include VMware Horizon Air, VMware Horizon FLEX, and App Volumes, which are application delivery and lifecycle management solutions. It has its operations in the Americas, Europe, the Middle East, and Asia-Pacific.
Revenue$0.1B
Employees145,000
Market CapN/A
Founded1983
US
Microsoft
Microsoft Corporation
ICT
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Revenue$0.1B
Employees140,000
Market CapN/A
Founded1974
New York, US
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I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!
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Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.
Akif Moroglu
Strategy & Business Development Director, Dogan Holding
We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.
Noah Malgeri
Co-Founder, Mojave Rail Fabrication Limited
This is really good guys. Excellent work on a tight deadline. I will continue to use you going forward and recommend you to others. Nice job.
Michael Robert
Manager, JavolVision
Thanks, I am so happy that we worked together. Maybe we still can work together in the future.
Joseph Aguayo
Sales Operations & Pricing Manager, Intel
Thanks. It's been a pleasure working with you, please use me as reference with any other Intel employees.
Bong Lau
Sales Leader, Bamberg
We bought your "2025 report" in 2020. Everything is fine and very good.
Peter Groot Koerkamp
Account and Business Manager, EFS-Holland BV
Thanks for sending the report it gives us a good global view of the Betaïne market.
Younghwan Choi
Senior Retail Manager, LG Chem
We found the report very insightful! we found your research firm very helpful. I'm sending this email to secure our future business.
Mark Irwin
Management Consultant, Level 21
I am very pleased with how market segments have been defined in a relevant way for my purposes (such as "Portable Freezers & refrigerators" and "last-mile"). In general the report is well structured. Thanks very much for your efforts.
Rob Kooiker
Group Product Manager HVAC & Fire Protection GMA, Rockwool
I have been reading the first document or the study, the Global HVAC and FP market report 2021 till 2026. Must say, good info! I have not gone in depth at all parts, but got a good indication of the data inside!
Jason Lee
R&D Director, Seojin
Thanks for your great support. Appreciate it. Well received report. It helps us to understand market well. We're planning other area of survey in the future, let's keep in touch.
Akif Moroglu
Strategy & Business Development Director, Dogan Holding
We got the report in time, we really thank you for your support in this process. I also thank to all of your team as they did a great job.
Personal Computer as a Service PCaaS Market
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