VICOM is Singapore's dominant regulated vehicle-inspection franchise, attached to a growing, mid-sized technical testing, inspection and certification (TIC) laboratory business. Through VICOM Inspection Centre and its 78%-owned JIC Inspection Services, the group performed 519,088 statutory vehicle inspections in 2025, a 72.3% national market share (AR2025). That business is underpinned by Land Transport Authority (LTA) and National Environment Agency (NEA) mandates and generates highly predictable cash flow. SETSCO Services, acquired from Keppel in 2003, is the group's non-vehicle arm. It provides accredited mechanical, construction, chemical, biological, non-destructive, aerospace, environmental, cybersecurity and certification services, increasingly to electronics, semiconductor and AI-server manufacturers. The ERP 2.0 On-Board Unit (OBU) installation programme lifted revenue 40.1% to S$167.4 million in FY2025, a peak that management expects to fade. The investment case now rests on whether the new Jalan Papan Integrated Hub and the expansion into Malaysia can grow SETSCO enough to replace OBU earnings while VICOM keeps its 70% payout, debt-free balance sheet.
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### Company's own description
In its FY2025 condensed financial statements (Note 1), VICOM describes the company as an investment holding company that also provides motor-vehicle evaluation and related services. The group's activities are testing services, covering motor vehicle inspection and non-vehicle testing, inspection and consultancy. In its media releases, VICOM calls itself Singapore's leading provider of inspection and technical testing services, working in vehicle and non-vehicle fields that include mechanical, biochemical, civil engineering and non-destructive testing. From the 1H2026 release the wording shifts to "testing, inspection and certification", which signals the repositioning toward TIC.
### Independent characterisation
VICOM is best analysed as two economically distinct businesses inside one reporting segment.
1. **Vehicle testing (VICOM Inspection Centre Pte Ltd and JIC Inspection Services Pte Ltd).** This is a quasi-regulated, high-share, capital-light-at-maturity network. It carries out statutory periodic inspections required by LTA, emission testing (including the VICOM Emission Test Laboratory, VETL, which supports type approval for new vehicles under NEA rules), and pre-registration and type-approval inspections. It also conducts inspections of private-hire cars (mandatory annual inspection from 1 January 2021), motorcycles, power-assisted bicycles and e-scooters (mandatory testing from May 2022). Ancillary services include car evaluation, accident assessment through VICOM Assessment Centre, road-tax renewal, transfer of vehicle ownership, motor insurance distribution (a long-standing partnership with DirectAsia, AGM Q&A April 2026), advertising, and the VICOM-Visa (V2) co-brand card (AR2025). Episodic government programmes add large one-off volumes: in-vehicle unit (IU) installation for ERP 1.0 from 1997, and OBU installation for ERP 2.0 in 2024 to 2026.
2. **Non-vehicle TIC (Setsco Services Pte Ltd and subsidiaries).** This is a diversified, accreditation-driven laboratory and field-services business. Its customers are in construction and infrastructure, manufacturing, electronics and semiconductors, aerospace MRO, marine and offshore, oil and gas, food and agri-food, pharmaceuticals and medical devices, the environment and water, and cybersecurity. It also certifies management systems and products as an accredited ISO/IEC 17021 and 17065 certification body.
### Business and revenue model
VICOM's revenue is almost entirely fee-for-service. There is no product, subscription or licensing revenue of note. The FY2025 revenue note discloses three streams: inspection and testing services (S$163.3 million, 97.5%), rental income from subleasing right-of-use assets (S$2.2 million, 1.3%), and other income (S$1.9 million, 1.1%).
Vehicle-testing revenue is driven by regulated inspection volumes multiplied by fees. Volumes are set by the vehicle population, its age profile and the mandated inspection cycle.
SETSCO revenue is project-based and recurring-contract based. It includes multi-year government testing packages, such as construction-materials testing for Jurong Region Line packages (AR2022) and aggregate testing for HDB projects (AR2024), as well as per-sample laboratory fees.
### Value-chain position
VICOM is a third-party conformity-assessment provider. It sits between regulators (LTA, NEA, Singapore Food Agency, Cyber Security Agency of Singapore, IMDA/PDPC, Singapore Civil Defence Force) and regulated parties (motorists, fleet operators, contractors, manufacturers). Its moat comes from regulatory authorisation and accreditation (SAC-SINGLAS ISO/IEC 17025, NADCAP, EASA, Singapore Food Agency's Laboratory Recognition Programme, AS 9100), from network density, and from brand trust. Management cited the trust motorists place in the VICOM brand as the reason it was the top OBU installer (AR2025 chairman's statement).
### Customer types and end-markets
| Customer group | Services consumed | Notes / source |
|---|---|---|
| Private motorists | Periodic inspection, emission tests, OBU installation, evaluation, insurance, road tax | 519,088 vehicles inspected in 2025 (AR2025) |
| Commercial fleets, hauliers, bus and taxi operators | Heavy-vehicle inspection (JIC's Jurong base), chassis dynamometer smoke tests, PHC inspections | JIC historically strong in heavy goods vehicles (AR2005) |
| Related companies (ComfortDelGro Group) | Inspection and testing services | S$1.7 million in FY2025 (FY2025 Note 8.2) |
| Vehicle importers and distributors | Type approval, VETL emission testing to WLTP | VETL upgraded to WLTP in 2023 (AR2023) |
| Government agencies (LTA, HDB, SFA, NEA, PSA, MINDEF) | Construction materials testing, food testing, environmental monitoring, load testing | AR2022 and AR2024 operations reviews |
| Construction contractors | Concrete, steel, geotechnical, glass and façade, water-tightness, fire-code testing (planned) | Fire laboratory planned at Jalan Papan (AGM Q&A 2026) |
| Electronics, semiconductor and AI-server manufacturers | Reliability, environmental and climatic, EMC/RF (through Setsco QAV), durability, IP-rating | FY2025 demand uplift (FY2025 media release) |
| Aerospace MRO | NADCAP and EASA-approved NDT | Aerospace testing centre at VICOM Changi since 2006 |
| Medical device and wearables makers | Device testing, rough-handling protocols | A multi-year contract worth more than S$1 million (AGM Q&A 2026) |
| Device and ICT vendors, government high-security users | Common Criteria and ISO/IEC 17025 cybersecurity evaluation | Setsco-An Security (70%) |
| Corporates seeking certification | Data Protection Trustmark (SS 714:2025), Cyber Trust mark, management-system certification | AGM Q&A 2026 |